Capture Only Grabs Upper-Left Portion of Screen

[nkormanik]

Tried as many different settings as I could think of in Preferences.

No matter what, only Upper-Left portion of screen gets captured.  Around 70% of the entire screen.

Any suggestions?

Thanks!

Nicholas Kormanik

[mouser]

This happened to me recently --it was as if SC was being confused by the monitor dimensions.
What mode of capture are you performing that this happens?

[kunkel321]

Is it possible that this is related to having multiple monitors, and one is set at 125% resolution?

[mouser]

For sure it is related to this problem.
There seem to be two interacting issues/solutions.. So I have a beta that fixes one half of the problem, but then causes another half of a problem to return.
The two problems seem to be related to the program tricking itself about monitor resolutions.  So in the first problem, its not capturing the entire monitor sometimes; and in the second problem its zooming the screen when you do a region capture.

I think I can work on a fix this week and hope to solve this once and for all.

But I'd like to make sure I understand nkormanik's problem -- whether its happening on a normal window or workspace capture, or a selected region drag+capture operation.

[mouser]

Can you try this beta:
Download beta version (4.41.0 BETA) from here (or portable).

[mouser]

Anyone with problems having the screen zoom in when you do a selected-region capture or similar bugs care to try this beta?

[nkormanik]

I'm presently using only one monitor with my main computer.  UHD.  Windows increases zoom to 125%.  Always capture whole monitor.  (Easier to edit down the capture as wanted with another edit program.)

Interestingly another of mouser's programs "Automatic Screenshotter" works perfectly.  Terrific program.  Takes a pic of entire monitor every so many minutes (seconds, etc.).  Captures are named according to YOUR preferences.  (As with Screenshot Captor.)  That alone is a huge advantage over those capture programs that don't let YOU choose the filenames.

[mouser]

I don't quite understand.  Are you saying the new beta of Screenshot Captor still has a problem? Can you explain the problem more?

[kunkel321]

I tried the above beta (portable one) on my two monitor setup.  The screens are different sizes, so I tried it with the tops lined up, then the bottoms lined up.  Also tried it with one (then the other) at 125%.  Used "region capture" each time.     I was capturing both monitors each time.   It worked without any problems.  A+

[mouser]

 

[nkormanik]

Still the same here.  Only upper-left portion of screen gets captured.

Maybe my settings/preferences are wrong??

Thanks.

[mouser]

Did you try the new 4.41 beta above?

[ralfs]

I have the 4-41b in daily use.
My UWHD-Screen is captured completely without problems (3440 x 1440) with scale 100%.

WIN 10 64bit 1909

[nkormanik]

Yes, latest beta.  No luck.

Wonder what it could be.

Your other program, Automatic Screenshotter, takes full desktop/workstation pics.

I've looked and looked through settings, and think all the settings are fine.
 

[mouser]

Can you try unpacking the portable version in another folder and running that version, just so we can see if a new copy behaves the same?
(make sure normal version is not running).