i echo 40hz' sentiments on both counts. Firstly, I have to repeat how amazing those McGhie articles are. Not only has it calmed me down, but it has gotten me very excited about Word. I have to honestly say that it is one of the most useful things I have come across on the internet in a long, long time.
Anyway, about 40hz somewhat off-topic point that I brought up...yes, when it comes to work, I get very goal-oriented. I used to be goal-oriented 100% of the time and quite irritable about it. but as I've grown older and wiser, I've learned to appreciate the process a lot more. And what's more, I've tried my best to be less irritable about it all, and embrace both sides. Often times now, I realize that it is wiser to appreciate the process rather than the final product. Why? I feel that's where the socializing and interaction is taking place, and that is a beautifully human thing. I attribute my 'ends justify the means" to my immature side now.
But, again, with work it's different. At work, you have to get things done. Too many people are not getting things done, i get really sensitive about it. At some point, you have to be the ass and put on that face. You have to. So, please forgive me for that mode, that's my work personality!