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Author Topic: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06  (Read 16,069 times)

mouser

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Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« on: July 30, 2006, 04:31 AM »
The server went down unexpectedly from 11pm to 12 midnight New York Time, on Saturday July 29.

Please excuse the downtime; still trying to figure out what caused it.
« Last Edit: July 31, 2006, 11:19 PM by mouser »

Rover

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Re: Unexpected server downtime for 1 hour on Sat July 29
« Reply #1 on: July 30, 2006, 04:38 AM »
Bummer about the downtime, but IRC was still up.  We had a good time waiting for the Great Server Reboot.
For those online during the outage, be sure to get your patented "I Survived the Great Server Outage of July" t-shirts available soon from hamradio.  :P

If you missed it, you missed seeing a frightened mouser!  :o

Take this opportunity to remember, it can happen at any moment, so BACKUP YOUR STUFF!  :Thmbsup:
Insert Brilliant Sig line here

mouser

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Re: Unexpected server downtime for 1 hour on Sat July 29
« Reply #2 on: July 31, 2006, 07:33 AM »
it seems we might have a bad memory stick in the server or something similar..
we may experience some downtime in the next 24-48 hours if they need to replace hardware.
I will keep you updated.  If you have an account on the donationcoders.com server this is the time to back it up.

mouser

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #3 on: July 31, 2006, 11:20 PM »
+100 points for everyone who guessed that tech support at the hosting company would foul up the hardware replacement and take us offline for a day..  :mad:

Looks like things are back to normal now.

Thanks for your patience!

JavaJones

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #4 on: August 01, 2006, 01:56 AM »
Who is the host? Dedicated server?

- Oshyan

mouser

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #5 on: August 01, 2006, 01:59 AM »
servstra.com is where we have our $205/month dedicated server.
i would not recommend them.
the hardware and price is good - the tech support is not.
« Last Edit: August 01, 2006, 03:58 AM by mouser »

KenR

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #6 on: August 01, 2006, 02:02 AM »
Quote from: mouser on July 31, 2006, 11:20 PM
+100 points for everyone who guessed that tech support at the hosting company would foul up the hardware replacement and take us offline for a day..

Yeah Mouser, I totally did!  :P
Kenneth P. Reeder, Ph.D.
Clinical Psychologist
Jacksonville, North Carolina  28546

JavaJones

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #7 on: August 01, 2006, 02:04 AM »
Mmhmm. That's why I wanted the name: to avoid. ;)

I recently got a quote from Rackspace - pricey, yes indeed...

- Oshyan

Josh

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #8 on: August 01, 2006, 02:33 AM »
Glad to see we are back up. Has your hosting provider provided a reason as to why this took so long?
Strength in Knowledge

Rover

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #9 on: August 01, 2006, 02:36 AM »
Quote from: Josh on August 01, 2006, 02:33 AM
Glad to see we are back up. Has your hosting provider provided a reason as to why this took so long?
Because they are lame-o luzers.
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mouser

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #10 on: August 01, 2006, 03:08 AM »
Quote
Has your hosting provider provided a reason as to why this took so long?

they never do.  actually most of the time they are the ones that cause the problems.  when asked to explain what caused the problem and what the fix was, they rarely reply.

JavaJones

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Re: Unexpected server downtime for 1 hour on Sat July 29 - UPDATED AGAIN 7/31/06
« Reply #11 on: August 01, 2006, 03:30 AM »
So where is the 2nd server being hosted?

- Oshyan
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