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Author Topic: Cannot start Microsoft Outlook  (Read 3398 times)

seasoned

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Cannot start Microsoft Outlook
« on: November 19, 2017, 05:08 AM »
Mail error the following
Users use MS Outlook via Microsoft Exchange Server

When you open the mail program MS Outlook hangs, the program does not open at all, white screen,Not working

when you close the program and then open next time

Message

Outlook has encountered the following serious error during the last run. Starting Outlook in safe mode will help you correct or isolate a startup problem to successfully start the program
Some functions in this mode can be disabled.


To start Outlook in safe mode?

Click Yes, and again hangs
What could be the problem and how to solve it?

What could be the source of the problem?

Will wait for a response

wraith808

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Re: Cannot start Microsoft Outlook
« Reply #1 on: November 19, 2017, 06:32 AM »
What version of Outlook and Exchange?  What version of Windows (Client and server)?

You might get better help going to the Outlook Help Center: https://support.office.com/en-us/outlook

x16wda

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Re: Cannot start Microsoft Outlook
« Reply #2 on: November 19, 2017, 08:23 AM »
Perhaps you'll find a product that will fix all your problems, and you can post back here about it.

In the meantime, without having any of the details, this page from Ablebits has a nice step by step procedure that walks you through many of the things you can do to get Outlook working.
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