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Author Topic: Major Delay when hit Print Scrn button to grab selection... icon in taskbar red  (Read 5817 times)


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Hi.. latest version of SC... worked fine for a long time.  I have the PrintScrn button mapped to select a region.  In the past - it was instantaneous... now when I hit the button, the toolbar button goes Red and right click gives a "cancel operation" message.  Eventually, the crosshairs do come up but it can take 45-60 seconds!!

Happened in the previous version so I updated and it still happens in the latest.  A reboot did help... but after 12 hrs.. its back again.

If I open the toolboar window and hit printscreen - it works just fine.  once it is closed... the delay happens again!

Seems related to Firefox being the focused window because it works fine from the desktop, etc....  Thoughts?!?!

UPDATE: So... I just disabled the firefox Material theme and restarted firefox and it works again... UGH... we'll see if that holds... sorry to bother.


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I'm not sure exactly the cause but try this to see if it fixes:
GO to the "Window Capturing 1" tab and UNCHECK the option "Try to capture Aero Glass transparency"
(you might also try unchecking the option "Try to detect.. " on the "Window Capturing 2" tab but that's probably irrelevant.


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I am getting the exact same issue for a while now - and sometimes it is fine and I get instant selection rectangle, sometimes SC icon changes to red but no selection cursor - which comes up after 10-15 seconds.

Windows 10. I have no AERO settings.

EDIT: Actually I had the AERO settings enabled, but could not see them on first attempt. Disabling has helped and now it is always instant capture.
« Last Edit: September 13, 2022, 10:49 AM by Romasio »