Author Topic: What happened? (Read 11554 times)

Curt · « **on:** March 08, 2014, 01:22 AM »

We need a thread for those moments when something just happened to you, and on one side you want to tell about it, maybe even talk about it, but on the other side it's not so big a story that it should have its own thread. Then you can maybe come here and tell about it?!

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What happened?

Curt · « **Reply #1 on:** March 08, 2014, 01:59 AM »

Somewhere on the Internet I saw an article saying that some French 01Net site was having a draw in which I could win a license for MAGIX Photo Graphic Designer 2013 (today €70, but €90 when new). If the MAGIX company over the years had kept the same family names for their programs, Photo Graphic Designer 2013 would be identical to "Xara Xtreme 8". I used to have Xara Xtreme 5, so I knew at once that Photo Graphic Designer 2013 would be a fine program to have for free.

I went to this French page and gave one of my email addresses, in order to participate in the drawing, and a few weeks later (a week ago) I received a free license key for MAGIX Photo Graphic Designer 2013!

That sounded okay, didn't it? So why is this something you want to talk about, Curt? Well, let me quote myself, but this time the full sentence I didn't quite finish at first: "a few weeks later (a week ago) I received a free license key for MAGIX Photo Graphic Designer 2013 in French!".

In French!

Of course I don't just mean the email was in French - no, the program!
I cannot change the user's interface of the program into an English version!
I have tried this and that, but my license ~~seems to be~~ is for the French version only!

French is not dangerous when it is situated on the Internet; use Google! But this is located on my desktop, isn't it; there is no auto-translation here! I really don't have the patience to investigate my new fantastic program one line at a time, because I know that the next time I open it, I will have forgotten where that line was, and what it meant.

Well, this happened to me.
I won a fine program, but I really can't use it.

TucknDar · « **Reply #2 on:** March 08, 2014, 03:09 AM »

Quelle domage!

4wd · « **Reply #3 on:** March 08, 2014, 03:25 AM »

I won a fine program, but I really can't use it.

-Curt (March 08, 2014, 01:59 AM)

You're looking at it from the glass half empty perspective, just consider it a subtle push to broaden your linguistic abilities.

Or, you could always offer it as a quiz prize here on DC.

Curt · « **Reply #4 on:** March 08, 2014, 04:04 AM »

Or, you could always offer it as a quiz prize here on DC.
-4wd (March 08, 2014, 03:25 AM)

^no; I have activated the license. Several times I installed international versions and was able to get an English interface, but each time the program then unregistered. So when I said "I couldn't change the user's interface", I should have added "and keep the license active".

C'est la vie!

cyberdiva · « **Reply #5 on:** March 08, 2014, 07:45 AM »

Did you try writing to the company? If not, that's what I'd try. If you did with no success, you might try writing to the TalkGraphics forum (for MAGIX/Xara products). There are several possibly appropriate sections: near the top, there's "Off-Topic Chat." Since it's near the top, it might give you the greatest visibility. Under the section "Other Xara Forums," there's one called "Dear Xara" that might be good, too. And down at the bottom of the list of forums, there's one called "TalkGraphics questions, suggestions, and feedback." This may have the least visibility, since it's buried at the bottom, but.... Anyway, it's possible that raising the issue on one of the company's forums might get a more positive response, if only to make you stop calling attention to their absurd behavior.

40hz · « **Reply #6 on:** March 08, 2014, 01:27 PM »

Well...it has been said that the French pride themselves on doing things "just a little bit differently."

Innuendo · « **Reply #7 on:** March 08, 2014, 02:22 PM »

That sounded okay, didn't it? So why is this something you want to talk about, Curt? Well, let me quote myself, but this time the full sentence I didn't quite finish at first: "a few weeks later (a week ago) I received a free license key for MAGIX Photo Graphic Designer 2013 in French!".
-Curt (March 08, 2014, 01:59 AM)

When I visit foreign web sites and register for software giveaways I always worry that I'll gain access to a version that will not function in my native language, but my fears have always been unfounded as the credentials provided have always worked with the English version of the software.

Leave it to Curt to prove my fears true!

Curt · « **Reply #8 on:** March 08, 2014, 05:22 PM »

I followed diva's recommendation and posted in the forum. They kindly gave the proper address for Magix Support, whom I now have written. Let them first enjoy their week-end and then maybe answer me no later than Tuesday.

Let us be reminded that Magix and Xara are (is) German. The French part is 01Net magazine:

01net - informatique high-tech : actu, produits, téléchargement logiciels et jeux
-01Net

I too forgot this. Luckily I didn't yell at anyone, so my mistake may not have been spotted...

Curt · « **Reply #9 on:** March 11, 2014, 04:41 AM »

I followed diva's recommendation and posted in the forum. They kindly gave the proper address for Magix Support, whom I now have written. Let them first enjoy their week-end and then maybe answer me no later than Tuesday.
-Curt (March 08, 2014, 05:22 PM)

Wow; sometimes one really can be lucky! Back in the days when I (felt that I) had been paying and paying an endless amount of money to Magix and Xara, I lost my trust in them ~ I felt they were conmen.

This time I was pleasantly surprised! Without arguing they offered to donate me a new license key for an international Xara version! Installing "as we speak"

cyberdiva · « **Reply #10 on:** March 11, 2014, 08:15 AM »

That's great news, Curt. Thanks for letting us know.

Curt · « **Reply #11 on:** March 11, 2014, 08:37 AM »

That's great news, Curt. Thanks for letting us know.
-cyberdiva (March 11, 2014, 08:15 AM)

^thank YOU, cyberdiva: You were "my girlfriend":

(I expected your answer to say it would be a matter between me and 01Net, but my girlfriend forced me to write you anyway)
-Curt's mail to Magix

!
I hope you don't mind too much...

cyberdiva · « **Reply #12 on:** March 11, 2014, 02:14 PM »

That's great news, Curt. Thanks for letting us know.
-cyberdiva (March 11, 2014, 08:15 AM)

^thank YOU, cyberdiva: You were "my girlfriend":

(I expected your answer to say it would be a matter between me and 01Net, but my girlfriend forced me to write you anyway)
-Curt's mail to Magix

!
I hope you don't mind too much...

-Curt (March 11, 2014, 08:37 AM)

IainB · « **Reply #13 on:** March 11, 2014, 03:42 PM »

That's great news, Curt. Thanks for letting us know.
-cyberdiva (March 11, 2014, 08:15 AM)
^thank YOU, cyberdiva: You were "my girlfriend":
(I expected your answer to say it would be a matter between me and 01Net, but my girlfriend forced me to write you anyway)
-Curt's mail to Magix
!
I hope you don't mind too much...

-Curt (March 11, 2014, 08:37 AM)

____________________________
-cyberdiva (March 11, 2014, 02:14 PM)

@cyberdiva is a female??

All along I had imagined it to be most probably a pseudonym for a bearded, sweaty him in tight black leather and rubber accoutrements wearing a Viking helmet, or something. ... another illusion shattered.

Stoic Joker · « **Reply #14 on:** March 11, 2014, 03:55 PM »

That a right interesting (or frightening) imagination you have there Iain.

Curt · « **Reply #15 on:** March 11, 2014, 04:49 PM »

tomos · « **Reply #16 on:** March 11, 2014, 05:30 PM »

^^^sometimes I love this place

TaoPhoenix · « **Reply #17 on:** March 11, 2014, 05:38 PM »

Rule 34!

tomos · « **Reply #18 on:** March 11, 2014, 05:56 PM »

^had to look that one up - am I a noob or what $:-\$

xkcd had it covered (edit: should I add a NSFW label?)

http://xkcd.com/305/

IainB · « **Reply #19 on:** March 12, 2014, 01:37 AM »

Rule 34 was a new one on me too.