When Webroot Secure Anywhere first detects the presence of
Screenshot Captor, it will add an entry for it in the 'Active Process' list and another entry in the 'Application Protection' list. Webroot correctly identifies
Screenshot Captor as a screen grabbing application and as its default behavior, denies
Screenshot Captor access to the screen data, thus resulting in an empty capture frame.
There are at least two ways to set Webroot so that
Screenshot Captor operates correctly that I know of. Both methods are located in the Identity Protection section, accessible from the WebRoot main dialog box.
![Clip 005.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84106;image)
The first method disables the Webroot
Identity Shield. This disables all of the protective measures Webroot deploys to try and keep the various nefarious entities from snitching an on-line identity. To use this method, click the 'On' switch next to the
Identity Shield label.
![IdentityProtection_Shield.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84108;image)
It changes to 'Off' and the dialog box color scheme changes from a greenish to a brownish appearance to warn of the reduced protection state.
![Clip 007.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84114;image)
The second method preserves the full protection of the
Identity Shield function, but isolates
Screenshot Captor and allows it to operate correctly. To use this method, first, click the settings icon (Gear) next to the
Identity Protection label.
![Clip 006.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84112;image)
[Note: This dialog box provides a second opportunity to disable
Identity Shield.]
Click on the
Application Protection tab.
![Clip 008.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84116;image)
In the
Application Protection dialog box,
Screenshot Captor should now be visible and the protection setting should be
Deny.
![Clip 009.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84118;image)
I'm not smart enough to know the difference between the
Protect and
Allow options, but I do know that selecting either one of them will enable
Screenshot Captor to grab screen data.
There are two other places in Webroot that haven't caused me any problem, but they both have the ability to block
Screenshot Captor. The first method is located in the
Active Processes dialog box. Access this from the WebRoot main dialog box under
Utilities and then
System Control.
![Clip 010.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84120;image)
Under
Control Active Processes, click the
Start button.
![Clip 011.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84122;image)
The list of active processes is now displayed and Screenshot Captor should be in this list. Take note of the three states available for Webroot protection to the right of the application name.
![Clip 012.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84124;image)
Here again, I'm not smart enough to know the difference between
Allow and
Monitor, but I do know that selecting either one will allow
Screenshot Captor to operate correctly. I'm also too dumb to understand the difference between
Monitor in this dialog box and
Protect in the
Application Protection dialog box.
The next place Webroot can affect
Screenshot Captor is from the
Block/Allow Files dialog box. From the main dialog box, click the settings Gear next to the
PC Security label.
![Clip 013.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84126;image)
Then click the
Block/Allow Files tab.
![Clip 014.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84128;image)
Here,
Screenshot Captor should be seen, although I don't recall if Webroot put it here or I added it. So, if it's not here, be happy.
![Clip 015.png](https://www.donationcoder.com/forum/index.php?PHPSESSID=2bcecaba58117e7081b8159f31cc2169&action=dlattach;topic=36814.0;attach=84130;image)
Notice that this dialog box uses the same three protection states as the
Control Active Processes. They are in fact, ganged together. If the protection setting is changed here, it will also be changed in
Control Active Processes and vice versa.
One last observation regarding the three protection options - If an application is set to Block on the
Control Active Processes dialog box, that application is removed form that display. It won't be seen there, so it can't be un-blocked from that dialog box. To un-block a previously blocked application, the
Block/Allow Files dialog box must be used.
Are we tired, yet, of all the ways Webroot is "helping" to protect us from
Screenshot Captor?.
Not having posted with images, hopefully, the images will be visible.
Feel free to contact me if there any points of clarification I must make.