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Author Topic: Mouse hover hints on main window not working  (Read 544 times)

HarveyHe

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Mouse hover hints on main window not working
« on: November 14, 2021, 07:00 PM »
Hello,

I'm a new user of Screenshot Captor and read in the help manual that hints for the icons on the main window are supposed to appear if you hover the mouse pointer over them but this is not working on my system.  I looked in the preferences but did not see anything in there about toggling this feature.  Did I miss something or is there a known trick to get them going?  Thanks in advance for any suggestions.

Ath

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Re: Mouse hover hints on main window not working
« Reply #1 on: November 15, 2021, 12:48 PM »
It is working fine over here, so don't know why it shouldn't work on your system. Do you run SSC As Administrator, by any chance? Or have software active that changes the behavior of the mouse? These may interfere with showing tool-tips.

HarveyHe

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Re: Mouse hover hints on main window not working
« Reply #2 on: November 16, 2021, 08:25 AM »
Thanks Ath for your reply.  I am not running SSC as an admin nor do I have any unusual mouse software running.  After reading your reply I tried running SSC as an admin and nothing changed.  The icons go "3D" when the cursor goes over them but no hints appear. I also let the mouse set over an icon for an extended but still no hint. I may just have to print out the the relevant pages from the help file until I become familiar with the icons.  Thanks again.

Ath

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Re: Mouse hover hints on main window not working
« Reply #3 on: November 16, 2021, 10:15 AM »
Well, then not unimportant: Do tooltips work in other applications?, as there is a global Windows setting that is possibly messed up :tellme:

HarveyHe

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Re: Mouse hover hints on main window not working
« Reply #4 on: November 16, 2021, 12:46 PM »
I checked for tooltips in three applications and they are working. I don't think its a global setting thing. I guess I should have stated in my initial post but I'm running Windows 10 Pro, 64 bit, and am logged in using a local account. Nothing special going on with the system.  Does the SSC license allow for more than one install?  If it does then I could install on another PC and see if the hints work on that system (another Win 10 Pro 64 bit system.)

tomos

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Re: Mouse hover hints on main window not working
« Reply #5 on: November 16, 2021, 02:30 PM »
^  There's a portable version of SC -- you could test that on the same machine (don't know if it starts with windows by default -- I think not, but probably best to check settings)
Tom

HarveyHe

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Re: Mouse hover hints on main window not working
« Reply #6 on: November 17, 2021, 12:53 PM »
Hi tomos,

Your suggestion about the portable version reminded me that I was running the portable version so I installed the regular version.  I'm sorry to report that it made no difference in the mouseover behavior.

mouser

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Re: Mouse hover hints on main window not working
« Reply #7 on: November 18, 2021, 05:30 AM »
Very strange..

HarveyHe

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Re: Mouse hover hints on main window not working
« Reply #8 on: November 18, 2021, 05:01 PM »
Figured it out!  I use a launch bar program to keep my favorite programs quickly available and when it is not running the mouse hints work on SSC.  I've been using that same launch bar program for many years, probably about 10 years now, and it never caused anything like this before.  Anyway, now I know what's going on and it's not a SSC problem.  Thanks to everyone for helping.

mouser

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Re: Mouse hover hints on main window not working
« Reply #9 on: November 19, 2021, 03:15 AM »
The best part of any mystery story is hearing the solution.. Good detective work and thanks for sharing it HarveyHe.  :up: