Capture Window does not capture open menu

[BGM]

So I'm making screenshots of a program I wrote so I can create documentation.
I want to document the menu commands.

So, with my program open, I open the File menu and push shift+printscreen, which is my command for capturing the window.
I also like my mouse captured.

But the result is my program's window with the mouse and the File menu in the pressed state - but no menu!

The only thing I can do is to use a custom capture and then use repeat region afterward.

So I think that "Capture Window" should capture menus, too.

[Ath]

Use a delayed capture, so you have time to open the desired menu.

[BGM]

Ath - I don't see why I should need that - I open the menu and then I push the hotkey.  The menu is already open. 

Besides that, delayed capture doesn't capture it either.

[mouser]

there's no reason the menu shouldn't be captured.

if you use normal prtscr hotkey to capture whole screen, is it captured then?

does the menu disapear from your actual screen when it fails to capture? i.e. does it close up? some hotkey combinations can cause that but it sounds like you are saying it stays on screen just doesn't show on the capture..

[BGM]

No, the menu does not close when I push the hotkey.
Mouser, Yes, a full-screen capture captures the menu.
And a "grab selected region" captures the menu.

But grab "Active Window" does not.  Apparently, the menu is not part of the Active Window.

[mouser]

If you don't care about transparent capture at corners, you can go to the "Window Capturing 1" tab and UNCHECK the option "Try to capture Aero Glass transparency effects".

This may fix your problem and also result in much faster active window captures as a nice side benefit.  Let me know if it helps.

[BGM]

Mouser,  that option is already unchecked.

I had to uncheck it because it caused the capture to take a really long time (it made black squares appear on the screen during the capture, too).

I'm using Windows 7 x64 with 24GB RAM and a ZOTAC GeForce GT 440 (2GB GPU) with multiple monitors.

[mouser]

What about the bottom option on the "Window Capturing 2" tab "Do not try to use the PrintWindow Api" -- any difference if you check or check that?

[BGM]

It was unchecked, so I checked it and accepted.
But... still no menu in the screenshot.

I even tried with another program's menu - Notepad++ and it didn't capture the menu on it, either.