Carried over from another thread,
Re: SnagIt 11SSC is complicated and I can't always get it to behave.-rjbull
say what? how so?
you people are brutal! 
-mouser
<sigh> I'm an occasional user, and even I don't have any problems with just making screen captures, as such. My troubles start when I try annotating them. It's a mixture of things I don't understand, facets of the UI that don't work well for me, consequences of too-easy fumble-fingers, and probably expecting things that SSC can't do, may not even be designed for.
Using SSC 3.00.00 portable on Vista Home Premium, UAC On, user account. Here's my personal list of glitches and confusion. Going through them in itself has made a few things slightly clearer.
1)
Drawing arrows the wrong way roundI could have sworn that yesterday I started drawing arrows from the tip to tail, and had them point
away from the target. Today, they're pointing the right way. Which is supposed to happen? Maybe arrow sense could be user-selectable?
2)
Removing last additionI'm drawing an arrow. Oops, I meant to draw a
highlight box. How do I remove the arrow? Ctrl+Z Undo doesn't work. Maybe a need to optionally toggle auto-save after
every edit, so that reversion is possible?
3)
Text opacityWhen adding a text object, it looks solid, like ink on a piece of thick paper. When I finish it - zap, it goes transparent. I've fiddled with the transparency thing, but don't really know what to do with it, and it doesn't seem to make much difference. I think the default should be opaque text on an opaque background, that overwrites what's underneath without show-through. Yesterday I had a few Access Violation errors when adding text objects, but don't have a handle on them. SSC worked OK later.
4)
Multiple annotationsI want to add several highlight boxes to a screenshot. I make the first one. Go for the second - oh, the highlight features pane disappeared. Have to pick highlight icon again. Maybe the details pane could be made sticky if required.
5)
File savingThe file name appears in the box under the work area. I want to change it to something meaningful in context, so start writing in the "Name:" field. Oh, I meant to save it in a different directory, easier to get at. Press Ctrl+E. But that shows the original auto-generated name, not the one I've just started to change. I was going to ask for it to work more like a text editor: in fact I suppose it already does, but not remembering the change is an invitation to frustration.
6)
Wild zoomingI didn't know why this was happening before - I'd touch something and find the image size zooming wildly, quite nausea-inducing. The "zooming track" is close to the vertical toolbar, and it's rather easy to hit it by failing to hit an icon square on. I think now the main reason is my accidentally touching the right edge of my laptop's mousepad, which acts as a scroll wheel. This is easily overlooked when staring at the screen, so I'd like a little tick box that says "Lock zoom."
7)
Changing coloursOccasionally I want an arrow or something in a different colour. I still find that SSC usually draws the next arrow in the
old colour, with only subsequent ones in the correct colour.
