Hi Jim,
The big complaint about Collectorz centred around their decision to switch from a lifetime licencing model to a paid upgrade model on or around November 14, 2006. The controversy arose because this decision was taken and implemented without any warning to existing or new users and wasn't accompanied by any significant changes to their websites, so that there remained many references to lifetime licencing. This led to many people to continue to buy licences for various of their products on the assumption that they were purchasing lifetime upgrades when in fact they were only buying point release updates. Anyway, they quietly "settled" with a number of malcontents, myself included, and also quietly removed the references to lifetime licencing from their website. That storm in a teapot seems to have blown over. My main beef is that a number of their applications have had no updates/upgrades whatsoever in over a year. However, when updates/upgrades are released they are very prompt in issuing a new serial number to unlock it, so no complaints on that front. Also note that the applications work very well, whether updated recently or not. There is only one outstanding issue with one application that I feel is long overdue for a fix (folder view in Photo Collector), but it's not a deal breaker...
I purchased Where Is It to catalogue my data CD's, DVD's, and external harddrives and it is excellent for this purpose. Because I already owned four of the dedicated Collectorz cataloguers (Book, mp3, Music, and Photo) I haven't felt the need to try Where Is It for these types of files.
Don't worry about giving me the third degree - I'm working on my third degree! Punny, but I simply could not resist
Hope this rambling missive helps...