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Author Topic: Shortcuts not working with external keyboard  (Read 4017 times)

the-ninth

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Shortcuts not working with external keyboard
« on: April 29, 2025, 05:51 AM »
I connect an external keyboard via a docking station to my notebook. With the notebook keyboard the shortcuts work, with the external keyboard they don't, instead the Windows Screenshot function is triggered.

I already tried to disable the "Use the Print screen key to open screen capture" option in Windows, but it did not help. Also I tried running ScreenShotCaptor as Administrator.

Any advice on how I can fix this?

Ath

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Re: Shortcuts not working with external keyboard
« Reply #1 on: April 29, 2025, 04:27 PM »
We need a little more technical information, as currently, any reply is a stab in the dark:
- Make & model notebook?
- Windows version/build & update level?
- Make & model docking station?
- Make & model external keyboard?
- Any particular cable/wiring setup?
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