SpeedMaxPc - A really great money maker?

[crabby3]

   What a concept! 

Create a product and sell it as a quick-fix to unsuspecting folks.  Then sit back and maybe collect compounded daily interest on the money that shouldn't be yours.

This is a follow-up to my SpeedMaxPc Refund Quest.  I did get my money back ... after 12 days of emails, back and forth, and an additional 10 days for my bank balance to show it.  That's 22 days SpeedMaxPc was probably earning interest on my money.   

I had to be persistent though because their 30-day money back guarantee gets chewed up fast when it takes them 24 hours to answer your emails.  And, of course, they don't want to refund your money ... so they waste a few trying to *figure out your problem*.

So I guess this was a Quasi-Scam?   

[Tinman57]

  I guess if they can make at least 22 days of interest on peoples money, it's well worth the effort.....  But like I've said for years and years, "There's no truth in advertising in the U.S.A."

[crabby3]

  I guess if they can make at least 22 days of interest on peoples money, it's well worth the effort.....  But like I've said for years and years, "There's no truth in advertising in the U.S.A."

-Tinman57 (March 24, 2013, 07:04 PM)

I agree, most advertising can't be taken at face value, especially in the US.  And as far as being worth the effort?  I don't think I received any reply emails from a live person.  The wording in all 5 responses seemed to be pre-scripted.  And they didn't appear to pertain to the email it was answering or just contained blanket-statements.  Like Horoscopes.   

Programmed replys would be a pretty easy one-time setup... wouldn't it?  With a trigger, after x-amount of emails from the sucker, to give a refund? 

[Tinman57]

  I guess if they can make at least 22 days of interest on peoples money, it's well worth the effort.....  But like I've said for years and years, "There's no truth in advertising in the U.S.A."

-Tinman57 (March 24, 2013, 07:04 PM)

I agree, most advertising can't be taken at face value, especially in the US.  And as far as being worth the effort?  I don't think I received any reply emails from a live person.  The wording in all 5 responses seemed to be pre-scripted.  And they didn't appear to pertain to the email it was answering or just contained blanket-statements.  Like Horoscopes.   

Programmed replys would be a pretty easy one-time setup... wouldn't it?  With a trigger, after x-amount of emails from the sucker, to give a refund?   

-crabby3 (March 25, 2013, 07:56 AM)

  I have gone round and round with companies using robo-scripts to answer emails.  Normally the script answers with something that totally has NOTHING to do with the problems or questions asked in the email to them.  FedEx is one of them.  I tested one such internet software company with an email full of profanity and sexual innuendos, and got a reply with all kinds of suggestions on how to fix the problem.   

[kyrathaba]

"There's no truth in advertising in the U.S.A."

+1, absolutely!

[crabby3]

  I guess if they can make at least 22 days of interest on peoples money, it's well worth the effort.....  But like I've said for years and years, "There's no truth in advertising in the U.S.A."

-Tinman57 (March 24, 2013, 07:04 PM)

I agree, most advertising can't be taken at face value, especially in the US.  And as far as being worth the effort?  I don't think I received any reply emails from a live person.  The wording in all 5 responses seemed to be pre-scripted.  And they didn't appear to pertain to the email it was answering or just contained blanket-statements.  Like Horoscopes.   

Programmed replys would be a pretty easy one-time setup... wouldn't it?  With a trigger, after x-amount of emails from the sucker, to give a refund?   

-crabby3 (March 25, 2013, 07:56 AM)

  I have gone round and round with companies using robo-scripts to answer emails.  Normally the script answers with something that totally has NOTHING to do with the problems or questions asked in the email to them.  FedEx is one of them.  I tested one such internet software company with an email full of profanity and sexual innuendos, and got a reply with all kinds of suggestions on how to fix the problem.   

-Tinman57 (March 25, 2013, 08:33 PM)

You referred to my pre-scripted emails as robo-scripts.  What's the 1-800 number version called ... robo-switchboards?     They're even more annoying and less helpful.

[Tinman57]

You referred to my pre-scripted emails as robo-scripts.  What's the 1-800 number version called ... robo-switchboards?     They're even more annoying and less helpful. 

-crabby3 (March 26, 2013, 01:59 PM)

  They call them "Automated Systems".  I've gone through quite a few of those that will take you into a constant loop without any chance of talking to a human being.   Some of them will have an option to talk to a human buried in several sub-levels, but when selected it either takes you to the beginning of the menu, hangs up on you after several clicking noises, or sends you off to India to a customer service person with little understanding of the English language reading from some kind of script.
  I have a listing of "Codes" that bypasses the automated system on hundreds of popular companies and corporations, but it's quite old and most likely the codes have been changed.....

[app103]

Getting the run-around and no promised refund? Go straight to your credit card company or Paypal, whichever one you used to pay for it. Tell them the problem and let them handle it.

It was a loooong time ago, but I once had a similar circumstance and the company actually did respond and told me they wouldn't give me a refund because they felt the issue was my computer and not their software (blame bugs on the user?)

Well, I called the credit card company and told them, and described the behavior of my computer when the bug was activated...in graphic detail...described it as acting like it had malware. (it did act that way!)

I got a prompt refund, direct from the credit card company. Paypal will also issue similar refunds if you can not get the other party to deliver one himself.

NOTE: Never do this to acquire free software. Reserve this for the companies that won't play fair. Only use this to go over their heads and force them to do what they should have done.

[crabby3]

Getting the run-around and no promised refund? Go straight to your credit card company or Paypal, whichever one you used to pay for it. Tell them the problem and let them handle it.

It was a loooong time ago, but I once had a similar circumstance and the company actually did respond and told me they wouldn't give me a refund because they felt the issue was my computer and not their software (blame bugs on the user?)

Well, I called the credit card company and told them, and described the behavior of my computer when the bug was activated...in graphic detail...described it as acting like it had malware. (it did act that way!)

I got a prompt refund, direct from the credit card company. Paypal will also issue similar refunds if you can not get the other party to deliver one himself.

NOTE: Never do this to acquire free software. Reserve this for the companies that won't play fair. Only use this to go over their heads and force them to do what they should have done.

-app103 (March 27, 2013, 07:00 AM)

I did get my money back.  

I knew I could complain to my credit card company but I wouldn't have.  I would've just added it to my bad-decisions list.  Why not report it?

Primary Reason:  I've been saving this option for when I make a really, really bad decision, dollar amount wise, because I don't want to be put on their s**t-list.

Most larger companies have 'em.  It's somewhat similar to what (US) auto insurance companies do, when you're involved in a accident; that wasn't your fault, they jack your rates.  

Second:  It was only 29.97 USD.  For someone, like myself, this isn't too much to pay for a bad decision.

And Third:  I was actually wondering how many, non-abusive, refund-requests they would reply to.  

Their sixth response contained the Magic Formula.  

[app103]

Primary Reason:  I've been saving this option for when I make a really, really bad decision, dollar amount wise, because I don't want to be put on their s**t-list.

Most larger companies have 'em.  It's somewhat similar to what (US) auto insurance companies do, when you're involved in a accident; that wasn't your fault, they jack your rates. 

-crabby3 (March 27, 2013, 10:50 AM)

Now there's a good reason to have multiple credit cards, if I ever saw one. 

[crabby3]

Primary Reason:  I've been saving this option for when I make a really, really bad decision, dollar amount wise, because I don't want to be put on their s**t-list.

Most larger companies have 'em.  It's somewhat similar to what (US) auto insurance companies do, when you're involved in a accident; that wasn't your fault, they jack your rates. 

-crabby3 (March 27, 2013, 10:50 AM)

Now there's a good reason to have multiple credit cards, if I ever saw one. 

-app103 (March 27, 2013, 04:30 PM)

Actually I have 1 bank debit card... not a real credit card.    Never believed in spending money I don't have yet. 

[Tinman57]

Actually I have 1 bank debit card... not a real credit card.    Never believed in spending money I don't have yet. 

-crabby3 (March 28, 2013, 09:37 AM)

  Debit cards are just too darned dangerous, I refuse to have one.  I've seen peoples bank accounts drained, and banks don't insure debit card transactions like credit cards do.  At least none that I've come across.....