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License key does not work
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Topic: License key does not work (Read 10600 times)
ctstud
Participant
Joined in 2009
Posts:
1
License key does not work
«
on:
August 09, 2009, 06:26 AM »
After I paste the license code and click on accept, the message appears that the key has been saved, however when I right click on the Screen Captor Icon the About line still says; "Enter new License code" I have tried multiple times.
mouser
First Author
Administrator
Joined in 2005
Posts:
40,914
Re: License key does not work
«
Reply #1 on:
August 09, 2009, 06:30 AM »
Choose the about item from menu and see what it says in the about box -- does it list your name/email? if so then the license has been accepted.
The menu item will still always say "About (Enter new License Code)".
amin_giga
Participant
Joined in 2009
Posts:
1
Re: License key does not work
«
Reply #2 on:
September 11, 2009, 02:11 PM »
im pasting the key into it and it starts with r* but it keeps giving me this eror :
Error: Bad License Key syntax. Error in License Key text syntax -- please check that you copied+pasted the entire license key begining with *r.
mouser
First Author
Administrator
Joined in 2005
Posts:
40,914
Re: License key does not work
«
Reply #3 on:
September 11, 2009, 02:14 PM »
sometimes this happens if you grabbed the license key for a different program.. on the license key page note that there is a list of license keys to download for different apps.
email me if you continue to have problems and i can try to help (
[email protected]
)
trharr
Participant
Joined in 2009
Posts:
1
Re: License key does not work
«
Reply #4 on:
September 27, 2009, 01:59 AM »
Each time I try to enter the license key, it returns the following message. "Error: Bad License Key syntax. Error in License Key text syntax -- please check that you copied+pasted the entire license key begining with *r." I am certain the key was pasted correctly. Please advise a solution. Thank you.
mouser
First Author
Administrator
Joined in 2005
Posts:
40,914
Re: License key does not work
«
Reply #5 on:
September 27, 2009, 02:07 AM »
most often the problem is what i said above -- the license key download page actually has links to download license keys for different programs -- and people just click on one of the links randomly, and end up with a license key for a different program.
so make sure when you go to the license key page (
https://www.donation...r.com/Keys/index.php
) that you click the link corresponding to the application you will put the license key into.
email me for more help (
[email protected]
) if you are still stuck
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License key does not work