RecordIndex out of range error

[rogal]

I have been getting strange errors, and right now

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Error..
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RecordIndex out of range
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Keeps coming up.

I tried to search with those words but there were none in the forum. Anybody has solution?

Thanks,

.Joon

[mouser]

assuming you can still go into the options, try "repairing" the database:


if that doesn't help, and it may not, can you tell me more about when the error occurs? on startup?

you might try:

• exit program
• back up entire CHS directory so you have a copy of it
• delete ClipboardHelpAndSpell\PresetViews\Last.preset.dock and Last.preset.grid and Last.preset
• restart and see if error still there

if error still there, and you are willing to lose your current set of clips:

• exit program
• delete all files inside Database\
• restart

id really like to understand why this error might be occurring so please let me know what works.

[rogal]

Your image link is broken

I don't know. I tend not to turn my laptop off for a prolonged period (several days), and I think this starts to occur (more likely, I'm not 100% sure) after a couple of sleep mode. Maybe after sleep mode the program becomes not stable?

More frequent error that I get is the following:

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Error..
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DBISAM Engine Error # 11013 Access denied to table or backup file '42481'
---------------------------

Actually I was to post that error but I finally got one

Besides these errors, CHS has been very useful for me, so it would be great if you fix this.

Thanks,

Joon

[mouser]

image fixed (and can you make sure you are using the latest version of the program?)

the Access Denied error you site has been reported to be an antivirus related issue.. I wonder if you could try excluding the files in the ClipboardHelpAndSpell\Database directory from scanning by your antivirus program..

it's possible that all the clues are adding up to a problem with waking from sleep and an antivirus tool.  what antivirus program do you use?

[rogal]

image fixed (and can you make sure you are using the latest version of the program?)

the Access Denied error you site has been reported to be an antivirus related issue.. I wonder if you could try excluding the files in the ClipboardHelpAndSpell\Database directory from scanning by your antivirus program..

it's possible that all the clues are adding up to a problem with waking from sleep and an antivirus tool.  what antivirus program do you use?

-mouser (February 26, 2009, 10:59 PM)

I'm using v1.22.01.

I tried the verifying database thing, but got the same Access Denied error.

I ended CHS by force, and restarted it, and verified database (it said there were some error), and it seems it is working now.

I'm using Avast! Antivirus.

Thanks for your quick replies.

Joon.