application error

[Nnyan]

Hello,

Just installed on my new work laptop (Lenovo T61) and while I can run the configuration GUI just fine the tray app gives me the following error every time I start it.

Event Type:   Error
Event Source:   Application Error
Event Category:   None
Event ID:   1000
Date:      1/15/2008
Time:      4:53:22 PM
User:      N/A
Computer:   RDIAZ-DCL
Description:
Faulting application processtamertray.exe, version 1.0.0.2, faulting module nview.dll, version 6.14.10.11135, fault address 0x000061d2.

For more information, see Help and Support Center at http://go.microsoft....om/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 70 72 6f   ure  pro
0018: 63 65 73 73 74 61 6d 65   cesstame
0020: 72 74 72 61 79 2e 65 78   rtray.ex
0028: 65 20 31 2e 30 2e 30 2e   e 1.0.0.
0030: 32 20 69 6e 20 6e 76 69   2 in nvi
0038: 65 77 2e 64 6c 6c 20 36   ew.dll 6
0040: 2e 31 34 2e 31 30 2e 31   .14.10.1
0048: 31 31 33 35 20 61 74 20   1135 at
0050: 6f 66 66 73 65 74 20 30   offset 0
0058: 30 30 30 36 31 64 32 0d   00061d2.
0060: 0a                        .       

Searched the forums and didn't find this so I thought I would post.

Thank you

[mouser]

hmm that is really strange.. nview.dll is an nvidia graphics card utility and i've used process tamer myself on a computer with that without error.

what operating system?  it happens as soon as process tamer tray utility starts?

i wonder if it's possible there is some sort of conflict -- it's hard to know of its nview at fault or process tamer, without more clues.. can you try to see if you can disable nview features and see if that stops the error.

anyone else have any ideas?

[Nnyan]

Ok so disabled NVIEW.DLL from startup and still get the same error.  Here are some more details.

WINXP Pro

Only difference between this laptop and the others is that it has the Nvidia Quadro NVS 140M video card instead of the standard Nvidia cards.

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="ProcessTamerTray.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="CloseApp2.dll" SIZE="53248" CHECKSUM="0xDFDA42F4" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD5EE" LINKER_VERSION="0x0" LINK_DATE="06/10/2007 20:11:19" UPTO_LINK_DATE="06/10/2007 20:11:19" />
    <MATCHING_FILE NAME="CpuEaterVs.exe" SIZE="69632" CHECKSUM="0xAE262277" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="03/31/2005 20:05:14" UPTO_LINK_DATE="03/31/2005 20:05:14" />
    <MATCHING_FILE NAME="dcuhelper.exe" SIZE="98304" CHECKSUM="0xCECB84F9" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2689B" LINKER_VERSION="0x0" LINK_DATE="08/18/2007 23:05:52" UPTO_LINK_DATE="08/18/2007 23:05:52" />
    <MATCHING_FILE NAME="ProcessTamerConfigurator.exe" SIZE="3864576" CHECKSUM="0x8B0425B7" BIN_FILE_VERSION="2.8.2.0" BIN_PRODUCT_VERSION="2.8.2.0" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="Process Tamer Gui" COMPANY_NAME="DonationCoder.com" PRODUCT_NAME="Process Tamer Gui" FILE_VERSION="2.8.2.0" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.8.2.0" UPTO_BIN_PRODUCT_VERSION="2.8.2.0" LINK_DATE="08/18/2007 22:21:51" UPTO_LINK_DATE="08/18/2007 22:21:51" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="ProcessTamerTray.exe" SIZE="217088" CHECKSUM="0xD94D3118" BIN_FILE_VERSION="1.0.0.2" BIN_PRODUCT_VERSION="1.0.0.2" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="ProcessTamerTray" PRODUCT_NAME="ProcessTamerTray" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="ProcessTamerTray.exe" INTERNAL_NAME="ProcessTamerTray" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x438D9" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.2" UPTO_BIN_PRODUCT_VERSION="1.0.0.2" LINK_DATE="08/19/2007 01:12:25" UPTO_LINK_DATE="08/19/2007 01:12:25" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="unins000.exe" SIZE="684299" CHECKSUM="0xFFD19E84" BIN_FILE_VERSION="51.46.0.0" BIN_PRODUCT_VERSION="51.46.0.0" PRODUCT_VERSION="0.0.0.0" FILE_DESCRIPTION="Setup/Uninstall" COMPANY_NAME="" PRODUCT_NAME="Inno Setup" FILE_VERSION="51.46.0.0" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="Copyright (C) 1997-2007 Jordan Russell. Portions Copyright (C) 2000-2007 Martijn Laan." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="51.46.0.0" UPTO_BIN_PRODUCT_VERSION="51.46.0.0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="984576" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Going to remove ProcessTamer and re-install just to make sure.

[Nnyan]

Error is immediate and re-installing did not help.

[Nnyan]

Tried a bunch of things and nada.  For testing purposes I'm going to nuke the partition (since I have a completely up to date image of the laptop and one with just the base XP install I keep for testing) and see if that works.

I also tried Process Lasso and that seems to work fine.