At my workplace, we have 4 people that cover after-hours support, one week at a time, Wednesday PM through the next week Wednesday AM. With the new year coming soon, it's time to create a new schedule.
The issue we have with scheduling is that if we use a simple "A", "B", "C", "D" schedule, one person gets "stuck" covering month-end for 3 or 4 months in a row. Also, with the way holidays fall, one person seems to cover something like 5 of the 7 annual holidays.
This year I tried the schedule of "A", "B", "C", "D", "B", "C", "D", "A", "C", "D", "A", "B"... where the first in the group of four would drop to the last in the next group of four. Confusing, I know, plus that means people sometimes have a gap of nearly 2 months between shifts.
Does anyone have any suggestions on how to rotate 4 people with a weekly coverage so that month-ends and holidays are distributed?