topbanner_forum
  *

avatar image

Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
  • Saturday December 14, 2024, 11:23 pm
  • Proudly celebrating 15+ years online.
  • Donate now to become a lifetime supporting member of the site and get a non-expiring license key for all of our programs.
  • donate

Author Topic: Help! loooong delay!  (Read 10636 times)

Ficus strangulensis

  • Supporting Member
  • Joined in 2015
  • **
  • Posts: 16
    • View Profile
    • Donate to Member
Help! loooong delay!
« on: September 08, 2015, 12:29 PM »
I started using Screenshot Captor thru its menu bar and was getting the long delay after clicking the active window capture button. Then I switched to the <ALT> <PRTSCN> keystroke combination and got 'instant' capture! Horray.

That was yesterday. Today no matter what I've tried, there's an ~4sec delay, first a black border then a white border then the shutter sound.

I've tried setting and unsetting the capture delay and have searched HELP and this forum and, so far, have not found out what I'm doing differently today compared with yesterday.

I really detest the long delay when trying to capture Electricsheep!

Y'r [new] ol' Bud,

Fike
mail artist, retired organic chemist

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #1 on: September 08, 2015, 12:48 PM »
When performing an Active Window capture, SC tries to use an advanced method to capture partial-transparency that can be seen in some Windows themes.  This slows down capture, and for some apps could result in strange behavior (for example when the active window is a child window on top of a parent form).

Try this, disable the option "Try to capture Aero Glass transparency effect" on the "Window Capturing 1 tab:
Screenshot - 9_8_2015 , 12_46_59 PM_ver001.png

Let me know how that works for you.

ps.
Welcome to the forum and thank you so much for your financial support -- the donations from people like you make it possible for me to keep improving and supporting my software!  I hope you'll make yourself at home here and join us in our discussions of all things.

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #2 on: September 08, 2015, 12:52 PM »
mail artist
-Ficus strangulensis (September 08, 2015, 12:29 PM)



Ficus strangulensis

  • Supporting Member
  • Joined in 2015
  • **
  • Posts: 16
    • View Profile
    • Donate to Member
Re: Help! loooong delay!
« Reply #3 on: September 08, 2015, 01:00 PM »
Thanks, Mouser.

That fixed the delay problem however now I get black window captures when electricsheep is running.

Y'r ol' Bud,

Fike
mail artist, retired organic chemist

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #4 on: September 08, 2015, 01:04 PM »
the entire window is black or just black around borders?
if you do a full screen capture (prtscr hotkey), does it look ok?

Ficus strangulensis

  • Supporting Member
  • Joined in 2015
  • **
  • Posts: 16
    • View Profile
    • Donate to Member
Re: Help! loooong delay!
« Reply #5 on: September 08, 2015, 01:13 PM »
The entire window is black.

a prtscn of the entire screen works ok [ from the prtscn key, the key bar at the top of my desktop or the choice in the right mouse key menu of the icon in the tray.]

The black active window results from either the keystroke combo or the bar at top of desktop.
mail artist, retired organic chemist

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #6 on: September 08, 2015, 01:21 PM »
How strange.. I may have to install electric sheep to try it.

Can you answer a few more questions:
1. When you perform an active window capture (alt+prtscr) now, is the capture size the correct size that you intended it to capture?
2. When you were using it before with the old setting and the long delay, was it capturing the image properly in that scenario?

I wonder if you might try disabling the two main options on the "Window Capturing 2" tab and see what happens..

Ficus strangulensis

  • Supporting Member
  • Joined in 2015
  • **
  • Posts: 16
    • View Profile
    • Donate to Member
Re: Help! loooong delay!
« Reply #7 on: September 08, 2015, 01:35 PM »
Re: y'r questions

1. without determining the pixel width and height, it seems to be the right size. The window edges and label "electric sheep" do appear in the black captures.
2. image captured properly with the old setting and long delay.

I'm running electricsheep from the "run in a window" sheep's head icon found under windows 'all programs' via the start menu.

I just tried capturing [using the active window keystroke combo] the entire screen filled with ES started by "preview" mode in the windows' screensaver chooser app and it seems to work fine.

It also works fine capturing the entire screen filled with ES while it is acting as a screensaver turned on after 5-min without user input.

I could use it this way but prefer to use the smaller, always on window which I can size for portrait or landscape postcard images.

I hope that's clear. If not, I'll try to clarify.

Thanks,

Fike

mail artist, retired organic chemist

Ficus strangulensis

  • Supporting Member
  • Joined in 2015
  • **
  • Posts: 16
    • View Profile
    • Donate to Member
Re: Help! loooong delay!
« Reply #8 on: September 08, 2015, 02:06 PM »
Hi, Mouser.

I mucked about some more and learned:

If I start ES from its "settings" window [available by desktop context menu Item "personalization"/then screensaver -OR- from an item under ES in "all programs" under start menu] I can capture the active window with no perceptible delay and can resize/shape the window. Sometimes screen capture is accompanied by closing of the active window but not often enough to be bothersome.

So, I'm back in high cotton and happy.

Thanks for y'r help,

Y'r ol' Bud,

Fike
mail artist, retired organic chemist

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #9 on: September 08, 2015, 03:36 PM »
Glad you got it working well enough to suit you  :up:
The most surprising thing is hearing that the old method with the flashing black and long delay actually was able to capture the image but the no-delay, disable aero transparency wasn't.. I've never heard of that before and it's darn curious...

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #10 on: September 10, 2015, 05:03 PM »
The entire window is black.
-Ficus strangulensis (September 08, 2015, 01:13 PM)

Just to confirm -- this has now been replicated on another Windows 10 machine, when capturing the active window in conjuction with the Aero capture option disabled.  Working on it now.

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #11 on: September 10, 2015, 05:26 PM »
Ok i've got it fixed locally; new version of SC will be available for download with fix this weekend.

[ps. thanks to member deozaan for helping to identify the cause of this bug]

Ficus strangulensis

  • Supporting Member
  • Joined in 2015
  • **
  • Posts: 16
    • View Profile
    • Donate to Member
Re: Help! loooong delay!
« Reply #12 on: September 11, 2015, 05:46 AM »
Hello, Mouser.

I'm having another problem with MS security essentials not running correctly and, while trying to find out why and fix it, I found a setting where I cd turn off transparency of window frames. I turned it off but am still futzing with security essentials and haven't tried to capture the offending Electricsheep window. more later.

Y'r ol' Bud,

Fike
mail artist, retired organic chemist

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #13 on: September 12, 2015, 05:49 PM »
Please try the new beta (4.13) linked here:
https://www.donation...dex.php?topic=3474.0

Ficus strangulensis

  • Supporting Member
  • Joined in 2015
  • **
  • Posts: 16
    • View Profile
    • Donate to Member
Re: Help! loooong delay!
« Reply #14 on: September 12, 2015, 06:32 PM »
Thanks, Mouser. Will do and will report back.

Y'r ol' Bud,

Fike
mail artist, retired organic chemist

Ficus strangulensis

  • Supporting Member
  • Joined in 2015
  • **
  • Posts: 16
    • View Profile
    • Donate to Member
Re: Help! loooong delay!
« Reply #15 on: September 12, 2015, 06:46 PM »
I installed the stable beta and it works 'instantly' no matter how I start Electricsheep.

I also tried it with the 'try to capture aero-transparency whatever...' and it was slooooow but NOT BLACK, it actually captures the window.

Thanks again,

Y'r ol' Bud,

FIke
mail artist, retired organic chemist

mouser

  • First Author
  • Administrator
  • Joined in 2005
  • *****
  • Posts: 40,914
    • View Profile
    • Mouser's Software Zone on DonationCoder.com
    • Read more about this member.
    • Donate to Member
Re: Help! loooong delay!
« Reply #16 on: September 12, 2015, 09:04 PM »
Great! Thanks for the fast report.  :up: