My other complaint (I guess) is that in order for them to recommend other movies to you, they ask you to rate a bunch of movies you've seen. Well the obvious problem for anyone actually using the service is that we would get some movies that my wife would love and I would hate, or vice versa, but they apparently didn't take into account the idea that multiple people in the same household might have different opinions, so you can only rate the movie one way for the entire account. Naturally my wife would rate movies she loved with 5 stars and then it would recommend many similar titles that I had no interest in at all. :-(
I suppose this falls into the same category of not enough filtering options for what I want.
That IS surprising. I would think that it would be a benefit for them to offer such filtering. Have you ever let them know your feelings on this?
-J-Mac
No, I didn't send them any feedback, since I only had it during the trial period.
I'd also like to make clear, if I didn't from my first post, that I liked the service. I agree with what most people have said about the options I've used (Instant Watch on a PC or movies by mail). The turn-around time is very quick, usually only two business days from when I return a movie to when I get the next one in the queue. They were all in good condition and I only had to clean one or two of them to reduce skipping problems.
If they would improve the filtering options on the website, it would be an outstanding service in my opinion.
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