, it would have come across much better if you had offered them a free upgrade.
Yes, we agree too.
However, we definitely don't think that PikySuite was deficient. It worked very well on Windows XP systems. All the 3 sub-products were very useful. But Windows Vista/7 had many of the PikyTools features in-built. Also, they changed the File Open/Save windows and added Favorite Links (similar to PikyFolders).
We have just relaunched PikySuite with a new name removing all the features that users won't use anyways. Those features would be an hindrance to users work flow. The users are not at loss. In fact, we have made the user experience much better. It is a good feeling over all.
Thanks.
Yes, mwb1100 is right about Copywhiz & Teracopy.
Regards,
Gautam Jain