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General Software Discussion / Re: Paperless Home: Need document management software
« Last post by Darwin on March 05, 2007, 09:58 AM »Hmph! I just RMA'd my copy of PaperPort Professional 11 after having it loaded for three weeks. Two categories of issue for me: 1. BUGGY and SLOOOOOOOOOOOOOOOWWWWWWWWW! 2. My suspicions were confirmed - I can't see the point. Don't misunderstand, there are some fantastic features - the cleanup tools for scans are BRILLIANT, but not worth the price for me. I can achieve everything with DOpus and do it a lot quicker. Note, too, that indexing using OCR is ridiculously slow.
I also have reservations about Scansoft/Nuance's technical support policy - one free call/e-mail and $9.95 per incident after that, regardless of whether it is a problem with their product or not. Note that even if they can't fix your problem, you're still on the hook for $9.95. Paying to report bugs is not something I am prepared to do...
OK Rant over.
I also have reservations about Scansoft/Nuance's technical support policy - one free call/e-mail and $9.95 per incident after that, regardless of whether it is a problem with their product or not. Note that even if they can't fix your problem, you're still on the hook for $9.95. Paying to report bugs is not something I am prepared to do...
OK Rant over.

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