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General Software Discussion / Re: GemX - missing in action
« Last post by Carol Haynes on October 15, 2007, 06:52 PM »At least that is a response - but it begs a number of question not least - why don't they respond to support reqests (including refund requests) and if they can't support a forum where other users will share the load of answering dumb questions how will they possibly cope with the same people emailing the same dumb questions for individual attention?
If they don't want a forum that they respond to why not have a forum that is peer-peer help with just a bug posting board that they can check occasionally for new bug reports. Their policy of irregular participation and primarily peer-peer discussion could be made absolutely clear.
If they don't want a forum that they respond to why not have a forum that is peer-peer help with just a bug posting board that they can check occasionally for new bug reports. Their policy of irregular participation and primarily peer-peer discussion could be made absolutely clear.

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