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2926
To get a copy of the free book see:

http://twitaway.aws.sitepoint.com/
2927
Living Room / Re: Microsoft drop OneCare subscription product
« Last post by Carol Haynes on November 19, 2008, 07:15 PM »
 :Thmbsup:

I think I love you  :-* :-*
2928
Living Room / Re: Microsoft drop OneCare subscription product
« Last post by Carol Haynes on November 19, 2008, 06:22 PM »
Is it my imagination or isn't Windows Defender supposed to be an anti-malware application? Why do they need to release a new free application when it is already built into Vista, is going to be in Win7 and can be installed in WinXP ? (not that it is worth bothering with as I have yet to hear of a single person who has had Windows Defender actually defend against anything)
2929
If they aren't providing the service (ie. priority support) you purchased they are in breach of contract. Worth trying to get that charge back.
2930
Living Room / Microsoft drop OneCare subscription product
« Last post by Carol Haynes on November 19, 2008, 09:45 AM »
Just read this on ZDNet.

http://blogs.zdnet.c...2190&tag=nl.e589

Seems the MS OneCare Suite subscriptions will end June 2009 and then MS are replacing it with a free AntiMalware package.
2931
Maybe the Vista partition isn't as fragmented yet?

Maybe a disc has minute imperfections and a head is making a slight contact.

Maybe a bearing is going and the discs are better balanced when the heads are moving across the Vista partition.

I have 7 WD Caviar drives - two are noisy and rest are quiet - go figure! (All say they are fine according to SMART monitoring)
2932
I have to say the information is pretty secure for the long term. At any point your data can be exported in numerous ways and backed up in different ways. There is no sense in which you are locked into a proprietary format.

I can understand the pricing strategy for the Server version - they are offering a business a central shared repository for business related emails. You can specify exactly what you want archived away, and the great thing is the archive is much quicker and easier to search than Outlook! You can even reply to emails from within MailStore and quickly access attachments etc.

The place where they seem to have lost their way is the pricing for Home Office - they seem to suggest that it is functionally equivalent to the Home version (they don't even say Home Plus) but they have put it at a higher price point than the server version and seem to have missed the point that many Home Office users will be sole traders who would like to buy a single copy.

As for their website - I think they must be a small company spreading themselves a little thin and so the website gets cobbled together quickly and isn't seen as a priority. This is a silly mistake to make if they want to build confidence in customers and even more so if they want to encourage potential customers to spend money.

If it was my business my pricing strategy would be:

MailStore Home - free but more restrictive than the current version (say only one profile and only cover Outlook Express and other common free mail clients and mail types)
MailStore Home Plus - a low price paid for version for non-commercial use (they can give the money to charity if they want or make it donationware)
MailStore Workstation - a paid for version of Plus for commercial use (available as single copies or multi-packs with discounts)
MailStore Server - full server based business package with multiseat licenses
2933
Two great site - they both look amazing. I am a little jealous as I just don't have your imagination!
2934
It has never been clear what is going on with MailStore Plus since they started it. There was never an easy link to the information and you always had to email support to get a license.

They are obviously still producing Home Plus (which is presumably the basis for Home Office but again that is not at all clear) as I have Home Plus 3.

Their website really needs a huge overhall to give it any coherence or actually make it informative, and their charging policies need someone to sort them out (prefereably someone who can understand that 5 copies of the Home version should be cheaper than a 10 license Server edition).

I did ask them about the pricing when I requested info about Home Plus 3 but got no response whatsoever.
2935
You can get the Plus version by either making a donation to a charity (sorry can't remember which one or for how much [Edit ... reading earlier in this thread it is WWF and the donation is $60) or by adding a review and link to a website you manage. Sorry but the original link page no longer exists but I got en email response from their support team within a few hours so it may be worth dropping them a line and make a donation if nothing else. The Plus version is worth having because it allows you to use Scheduled archiving and PST email management.

I have mine setup so that every day it syncs with Outlook and then deletes any messages in Outlook that are more than 45 days old (you can specify the age of emails in the MailStore sync rule). I also manually move completed tasks and old Calendar entries to a PST archive file which loads in my profile. This means that when Outlook loads the main PST file only has 45 days worth of email and active calendar/tasks etc. Plus all my emails are backed up daily in MailStore (which is really quick to search - so you can turn off Windows Search if you want).

The new version of MailStore also allows much more flexible exporting - you can export emails into other applications or to disc files and maintain the original folder structure, plus it can automatically make backups to CDs or DVDs.
2937
Edit:[/b]  I just checked my invoice: the added support package I purchased is as follows:

"Gold Support - 24hour response, email of updates, patches and new builds"


Ha! Some fools' "gold" I paid for, eh?

If you paid by credit card trying getting a refund because they are not providing the service and if that fails go to the credit card company for a refund.

I don't know where you are based but in the UK the Consumer Credit Act means that the credit card company is jointly responsible with the seller for sales and services bought on credit.
2938
They get more than a kickback - MS has a whole "Office Ready" scheme for instant deployment and an instant mechanism for buying a license. Presumably the OEMs can now sell PCs with MS Office 2007 preinstalled - it is only when you actually use it that you are told that it is only good for 90 days. I remember getting an OEM copy of Office 200 Professional (fully licensed with the original media) with one system. Now OEMs just say it is "Office Ready" - so they get the "oh it comes with Office" factor but it costs them nothing and a lots of customers are deceived.

Add to that one of the things that really annoys my about "Office Ready" is that they assume you are going to buy the full Office Professional (I think - it is never clear which version is installed).

I was setting up a new laptop for a client last week which came with "Office Ready". They had bought a copy of Office 2007 "Home and Student Edition" and the Office Ready setup wouldn't accept the license number! Now that is plain stupid - if they are going to have such a scheme it should be intelligent enough to remove the unlicensed bits (or leave them in trial mode) and allow the legitmate product licenses to work. Consequently it makes more work because you have to uninstall the undisclosed trial version before installing the version you actually use.
2939
It does work it POP3/IMAP/Hotmail/GMail and Yahoo accounts though so if you tell the Bat to leave email on the server you can download it into MailStore too.
2940
OK just got a reply from Mailstore. If you have a Home Plus license this is what you do:

Please use the MailStore Home Plus License File Converter:

https://my.mailstore...meplus-v2-to-v3.aspx

You can upload your MailStore Home Plus 2.x license file to receive a version 3 license file.

Please copy the file to the MailStore program folder, e.g. C:\Program Files\deepinvent\MailStore Home and then start MailStore Home Plus.

It works fine - all the scheduling etc. is back.
2941
General Software Discussion / Re: MailStore Home 3 release
« Last post by Carol Haynes on November 18, 2008, 06:22 AM »
I have just emailed about the Home Plus version. [Just checked the license agreement and it mentions Home Plus 3 so presumably it will exist]

The really stupid thing they have done is to release the Home Office version.

According to the website it is functionally equivalent to the Home version but they are charging a minimum of $445 (+ applicable taxes) for 5 licenses (minimum order is 5 licenses).

I cannot understand who would buy the Home Office version when you cann buy the full MailStore Server for $349 including 10 licenses ??????

Very strange pricing structure.

Why not make a MailStore Workstation - an enhanced version of the Home version including scheduling etc. and charge on a simple per workstation price for it. If it was $39.99 or similar loads of people would jump at it (I certainly would). Loads of people will just settle for the free version (even if they use it outside licensing terms for business) if the Office version is highly priced and has no advantages!

As it stands it looks as though I am going to have to search for another solution again or go back to version 2!
2942
My point is, if the feature is available people will enable it, if their system can't handle it they'll complain. Better to give those people a version without those features in the first place. That is why I'm using the Business version... I don't know what the Media Center does in the background in Vista Home, and I don't wanna know. I'd prefer it not to be there in the first place, that way I don't have to wonder what problems it's causing.

I guess you could solve that problem by having some kind of diagnostic system, but then you run into the issue of having the OS make decisions for the user (something I can't stand).

Don't those two statements contradict each other.

Actually I would rather have a single version of Vista for Desktop computers that includes everything and during installation it tells you 'your hardware can't support xxxxx feature and so it isn't being installed, if you upgrade your xxxxx to xxxx spec you can install this feature via the Programs applet in the Control Panel'.

MS effectively do this already with Aero and it really isn't a problem (as you say for most people you don't gain a lot with Aero anyway - and certainly not enough to justify the performance hit on lower end hardware) so why not just extend this to other features that require a particular standard of hardware.

Having said that I would prefer it if MS didn't put features into Windows that are demanding on hardware at all. MS like to blur the boundaries between an operating system and applications by adding loads of stuff by default that most people don't want or need (hence the popularity of vLite and nLite with tweakers). It is not the job of Windows to use up those resources - it is Windows job to allow the applications you use to run efficiently. If MS want to add all this pointless bloat they could simply have an extra installer on the Windows DVD which can be run once Windows is installed in its base form and then you can pick and choose the memory or graphic hogging elements that you actually want to install. You could also guarantee that most people wouldn't get round to doing it if it was an optional process and suddenly everyone would be saying "WOW Windows 934 is really much faster than Windows 933" simply because they don't realise that haven't install all the crap that causes most of the slowdowns!

It will probably take MS until version 933 to realise this - and by then you will need the equivalent of a Cray computer just to load Windows!

Anyone else see another 'anti-competitive' case coming at MS? In Vista they seem to have gone back to installing stuff by default that courts around the world have repeatedly said they should not because it discriminates against 3rd party products. It is now almost impossible to buy a new computer without finding Office 2007 preinstalled and ready to run for 3 months (at which point they want you to take out a second mortgage). The EU insisted on versions of Windows that remove common elements (such as WMP) and MS actually produce these at a higher price - but try and find an OEM that actually installs them! Do MS even produce OEM versions of these EU compliant versions?
2943
General Software Discussion / Re: phraseexpress: how does it work?
« Last post by Carol Haynes on November 17, 2008, 03:14 PM »
Merida - are you in anyway related to the PhraseExpress product? You have posted a few messages recently and most seem to be promoting PhraseExpress. That isn't a problem but if you have a financial or intellectual stake in the product it would be nice to know it.
2944
Developer's Corner / Re: Microsoft releases SmallBasic for Newbie Programmers
« Last post by Carol Haynes on November 17, 2008, 03:50 AM »
And sometimes, irreversible brain damage.

Isn't that the very point of learning to program ?
2945
Found Deals and Discounts / Re: Free Ashampoo Burning Studio 2008
« Last post by Carol Haynes on November 15, 2008, 05:45 AM »
Ashampoo seem to have the weirdest sales policies - I bought Burning Studio 2008 (and v. 6 before that) and yet I am still getting uopgrade offers to version 6 and version 2008 ???

Add to that that I frequently get 'name your price offers' on their whole range (which I have used in the past) and it is all very odd.
2946
Living Room / Re: Help me build my new Home Theater PC
« Last post by Carol Haynes on November 15, 2008, 03:59 AM »
I agree - I am drooling!  :-* :-* :-*

A while ago I would have thought $140 was a good price (when £1 = $2) but with the death of the pound it seems quite expensive.
2947
I can understand that point of view - and yes Neville is polite, prompt and helpful. I genuinely hope he succeeds and that people buy the product. Personally I cannot afford that much for an application I rarely use - now if the upgrade was $19.99 I would probably splash out anyway but at $80 forget it!

My concern is that most shareware products from small scale developers just aren't that expensive and almost all offer reasonable upgrade prices to existing customers. If the first reaction on seeing the price is to wonder if the product is worth it then I think the price is probably wrong.

Ironically if it was priced at $39.99 and there was a 50% discount on upgrades I would shell out for it without giving it too much thought - even if the upgrades appeared every year. That is why I think the pricing is wrong. I'm pretty sure that a title like Surfulater will make more money by appearing affordable even with annual paid updates. Annoying the existing customer base by saying that the early adopters are not even eligible for an upgrade and expecting people to pay the full price at such a large increase is just going to make people look at the alternatives more carefully. When people find that Evernote does a similar job and is effectively free (along with a number of alternatives other) which direction are people likely jump?

All this at a time of global financial uncertainty where global unemployment and insecurity are on the rise!!! Products need to be priced to encourage upgrades not to drive your existing customers away in droves - and it is personal recommendations and positive comments in forums like this that will bring new customers on board.

As I say I wish Neville well, but I personally think he has made a big mistake and will come to regret it. Good will is hard to build and easy to lose!
2948
Living Room / Re: Help me build my new Home Theater PC
« Last post by Carol Haynes on November 14, 2008, 06:43 AM »
Those Zalman cases look really nice ... but $261 seems a high price to pay for a box!
2949
Personally I think there should be an upgrade price for all previous users - if it is 50% so be it. What does it say to early adopters who put up with buggy software in version 1  in the early days (which was basically almost a beta testing version) that they now have to shell out the full price at 166% mark up on their original purchase. I can't see many users doing that or recommending the software in future - is that a sensible marketing policy.

Even at 50% discount it is significantly more expensive than the previous full price for software that essentially duplicates the functionality of many other programs that are either free or a lot cheaper.

I have been stung twice now - I bought NetSnippets even though they had a free version (and that has now disappeared completely) and now Surfulater has hiked its price to the point where it isn't really worth the money.
2950
In my horror at the price hike I hadn't noticed the 2 year rule on upgrades!

That's the nail in the coffin for me - no way I would be tempted to pay for the product from scratch - what a rip-off.

Good example of how to alienate customers - there hasn't even been the opportunity to upgrade in the last two years!!  :down: :down: :down: :down: :down:
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