^ no lightbulbs here @ 106 pages long

Even skimming it for graphics is hard work ;-)
interesting though:
- sold in 2011 in Germany - Gold in: monitors=1,645 kilos; laptops=740; smartphones=240
- sold in 2011 in Germany - Silver in: monitors=6,090 kilos; laptops=3,100; smartphones=2,350
and the font (Times New Roman?) and paragraph formatting, they're certainly not easy to read on screen...
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Is (one) part of the problem that people tend to want to get stuff as cheaply as possible?
I believe that that's the reason that after-sales service is suffering, at any rate.
I know I fit in that bracket - I want something, and I want it cheap. But you get burned that way - poor quality products that dont last long and you got to spend again.
And I do also want good quality - I check reviews and look at amazon etc customer reviews (in particular the one to three star ones) - mind you most of those are not about long-term performance.