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General Software Discussion / Re: Directory Opus 9
« Last post by mouser on April 14, 2007, 03:20 PM »regarding complaints about dir opus, im not sure the core price is the issue here (and i think pricing in AUS confuses people people into thinking it's more expensive than it is). dir opus is one of the most powerful, configurable tools there is, and the v9 preview looks extremely powerful. it's a terrific program. [it's setting can be overwhelming and it really is a program for pro users i think].
however i do think there may be some reasons why people sometimes get a kind of iffy feeling from dir opus developers regarding cost. it's not that it's expensive but rather the feeling that one has to pay for these little extras that should be part of the program, and things like this: "(all purchases before dec 2006 have to pay to upgrade)."
even when the price is very reasonable, it can give you a kind of uneasy feeling to be charged for each extra feature (like usb portability, sftp ability), as if you are going in to buy a car and in the end you paid double because of all the extras you had to pay for. maybe this isn't really a *logical* complaint, because you could just as well say you are saving most users some money since they don't need such features.. but psychologically it kind of gives you an uneasy feeling sometimes.
another related thing, i understand the dir opus v9 update will require purchase from anyone who bought before dec 2006 (5 months amnesty i guess). i just think it's nice to give customers a long period of amnesty for upgrades, so if you buy it and a major new version comes out within a year, you get the upgrade for free. i'm not saying companies have an obligation to so this at all, i'm just saying it makes a difference to me in terms of viewing the company as "friendly" to customers or not. in this sense i think it's also a smart business decision. it's not that i wouldn't buy dir opus anyway, but it would effect how i "feel" about the company, and speaking personally that's something that is important to me. it's the difference between saying "what a nice company i want to tell everyone about them and can't wait to get the new version!" vs. "it's a great program, but do i really need the new version?"
however i do think there may be some reasons why people sometimes get a kind of iffy feeling from dir opus developers regarding cost. it's not that it's expensive but rather the feeling that one has to pay for these little extras that should be part of the program, and things like this: "(all purchases before dec 2006 have to pay to upgrade)."
even when the price is very reasonable, it can give you a kind of uneasy feeling to be charged for each extra feature (like usb portability, sftp ability), as if you are going in to buy a car and in the end you paid double because of all the extras you had to pay for. maybe this isn't really a *logical* complaint, because you could just as well say you are saving most users some money since they don't need such features.. but psychologically it kind of gives you an uneasy feeling sometimes.
another related thing, i understand the dir opus v9 update will require purchase from anyone who bought before dec 2006 (5 months amnesty i guess). i just think it's nice to give customers a long period of amnesty for upgrades, so if you buy it and a major new version comes out within a year, you get the upgrade for free. i'm not saying companies have an obligation to so this at all, i'm just saying it makes a difference to me in terms of viewing the company as "friendly" to customers or not. in this sense i think it's also a smart business decision. it's not that i wouldn't buy dir opus anyway, but it would effect how i "feel" about the company, and speaking personally that's something that is important to me. it's the difference between saying "what a nice company i want to tell everyone about them and can't wait to get the new version!" vs. "it's a great program, but do i really need the new version?"
