it reminds me to pay attention to what I don't know
-Stoic Joker
But there's still a problem here
: how do you pay attention to what you don't know if you don't know you don't know it
?
-barney
It's been said that to know ones self is the highest form of aggression...and therein the answer lies. We all know things, and sometimes we only know parts of things. But while we can easily cling to the (rocks) parts of the things we know ... We also can and should pay very close to the other parts where we
know we're guessing. It also doesn't hurt when doing something one is familiar with to explore a tad further to make sure nothing new has popped up since the last time it was done. i.e. Configuring the native backup software in Server 2012 is done identically to Server 2008 ... Except for one tiny little detail which bit me in the ass just last week. Fortunately I was anticipating surprises, so I now won't have to deal with finding out 6 months later (when shit hits the fan) that the backups will only fire 1 out of 5 times. e.g. While it's a new version of the same thing, I'm only guessing that nothing changed and my previous level of familiarity in still intact (it wasn't).
A former boss was prone to the chastisement, "If you didn't know how to do it, why didn't you ask?" Well, the folk who received that unanswerable question were folk who thought they did know how to do whatever it was. They just didn't know how to do it her way.
But they didn't ask a question because they didn't know they didn't know her way of doing it.-barney
That's a people issue, not a technology issue. People in high places that insist that things are done their way ...(instead of to industry standards)... are frequently wrong. I don't tolerate draconian micromanagement, and have walked away from a job more than once because of it. Now granted the term issues with authority does apply (to me). But in the interest of fair play I will let a new boss have their way within reason in the interest of "getting-the-rythm" of a new position as some things can actually be perfectly safe/fine as personal preference...other things cannot.
Conversely I encourage the people that work under me to pick appart my instructions, and point out (discretely...) if they think I am "wrong", or perhaps missing something that could be critical. Because sometimes - forest for the trees - I miss shit too.