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Recent Posts

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2126
Living Room / Re: Death in Family
« Last post by Carol Haynes on December 02, 2009, 08:04 PM »
That is a truly horrible thing to happen to any family - you and your family have my sincere sympathy and condolences for your loss. If there is anything at all I/we can do to help do ask.
2127
I would like to add that any warning should be accompanied by the method of identification of the risk. For example if heuristic checking is responsible for the alert it should be made clear with a message like "No actual threat has been detected but some behaviours of this software suggest the possibility of unwanted activity" then all the other information you suggested.

Further if they are using pattern matching I think there should be a score on how many elements of the pattern match the found issue.

I have spent hours tracking down 'viruses' and 'trojans' only to discover that of all the possible indicators of malware presence there was only one possible marker - which turned out to be legitimate.

I am not saying that viruses and trojans exist but in the last few years I have not come across a single genuine attack on any of my computers (other than the odd spam with bad attachments which have almost entirely been removed by googlemail before they got to me). I have had plenty of false positives though and almost always involving dodgy heurisitics.

I have to say I haven't had any false positives with free AVAST!


Personally I think there is a bit of psychology going on here - if expensive secuity apps don't appear to be doing something useful customers will decamp to free solutions consequently almost all of the companies trying to cash in on cyberfear have to promote that fear in faulty heuristics. Maybe I am too cynical but the only people that gain anything from the general public by false alarms are the companies producing those alarms.

In recent months I have been to quite a few clients with viruses. Most are running one of the most popular solution (N or M) and can't understand why there was no warning and they got infected - generally these are the ones that are infected. A large number however have received warnings and been scared and generally these are the clients that have experienced false positive syndrome.

PS: Why don't we just set up a new website called starvethegreedybastards.com and have it is a gereral rant site for this sort of behaviour. Would fit in well with the donation ethos.
2128
General Software Discussion / Re: Windows 7 — first impressions
« Last post by Carol Haynes on December 01, 2009, 07:03 PM »
You can do that in Windows too - just right click on the shortcut and click on the Advanced button and you can choose to run it with a different user credentials - so you could run with an Admin account if you want.
2129
General Software Discussion / Re: Windows 7 — first impressions
« Last post by Carol Haynes on December 01, 2009, 04:28 PM »
All those people annoyed by uAC should give linux a try. sudo su is all it takes to have a shell in which to be admin, while the rest of the system is user-owned. I couldn't find a way to do this the time I was on windows.

You can do that same in Windows. Set your user account to be none admin and then use "Run as Administrator" on CMD.COM
2130
General Software Discussion / Re: Any XP users switching to Windows 7 yet?
« Last post by Carol Haynes on November 30, 2009, 03:32 PM »
Yep dual core - and one of the improvements in Windows 7 is multicore distribution - which has to be worth the effort.
2131
General Software Discussion / Re: Windows 7 — first impressions
« Last post by Carol Haynes on November 30, 2009, 08:22 AM »
Amazon won't ship this outside of the UK - at least this has been my experience with software, I haven't tried this specific item. I'd normally be happy with an English version of Windows, but having the PL version is a must for my work, since I often need to check the UI to keep my translations consistent. There are glossaries, but they often lag behind what's actually shown on screen.

If that is the case you should contact Amazon since they are in violation of EU trading law. The whole point of the single market as it was set up was to remove trade barriers in Europe.

If you want a copy from the UK and can't get it any other way contact me via PM and we can arrange something!
2132
Living Room / Re: New scamsites!
« Last post by Carol Haynes on November 30, 2009, 06:58 AM »
Depends where the scammers are based - if the site are simply registered in the Dominican Republic (presumably nothing to do with ICANN) and the people who registered them are in the US or elsewhere then they can be taken to court for identity theft, copyright and patent infringement etc. and get cease and desist orders made against them.

If on the other hand they are based in countries that don't honour these international agreements it is difficult to see what can be done short of a boycott of the nations until they agree to enforce international treaties.
2133
General Software Discussion / Re: Windows 7 — first impressions
« Last post by Carol Haynes on November 30, 2009, 06:41 AM »
Poland is now in the EU so why not simply buy it from another EU country? Under the single market I can't see that Microsoft is legally able to restrict sales within regions of Europe.

I suppose it might be difficult to find a Polish version in the UK (especially if they don't actually produce the Polish Family Pack) but if you can cope with English or another EU language where the three pack is available you should be able to buy it and activate it without any issues.

For example: http://www.amazon.co...Family/dp/B002MT21N6
2134
General Software Discussion / Re: Windows 7 — first impressions
« Last post by Carol Haynes on November 30, 2009, 06:19 AM »
UAC does piss me off though, it would have been awesome if you could add exceptions to it. UAC gives me warnings everytime my system starts up because I have Everything search as a startup item. I'm probably going to have to turn it off. Other than that, everything is hunky dory

There are two workarounds for running applications that need admin rights during start up:

1) Simplest - turn off UAC (not really recommended but a simple option).

2) Instead of running the application via the normal startup option set up a scheduled task to start the program at login and give the task admin rights. See http://blogs.techrep...ow-on-windows/?p=616 for details on how to do it it Vista - the same appraoch works in Windows 7.

2135
General Software Discussion / Re: Any XP users switching to Windows 7 yet?
« Last post by Carol Haynes on November 30, 2009, 05:44 AM »
For me the nice thing about the startup is that you get control of your system much earlier (even if it hasn't fully finished the startup process).
2136
Found Deals and Discounts / Re: Acronis TrueImage 2010 - £9
« Last post by Carol Haynes on November 27, 2009, 12:01 PM »
Acronis upgrades always need a previous version serial code.
2137
Living Room / Re: Be careful with your credit cards!
« Last post by Carol Haynes on November 27, 2009, 11:29 AM »
I usually use PayPal for that reason. The problem here was that the discount subscription was only available by post. I could have sent a cheque from the UK but I wasn't sure if/how much the bank would charge when it was cashed in a US account.

I figured that a company the size of Scientific American would at least be honest - I was obviously mistaken.
2138
Living Room / Re: Be careful with your credit cards!
« Last post by Carol Haynes on November 27, 2009, 08:53 AM »
I would push a bit on the HSBC side - that doesn't seem logical on their part, and it might be the person you spoke to didnt quite understand?

I have now spoken to 4 people including a fraud detection supervisor.
2139
Living Room / Re: Be careful with your credit cards!
« Last post by Carol Haynes on November 27, 2009, 08:52 AM »
did you contact the magazine to ask for a refund?

Yes - but I have yet to get a reply.

For the record this isn't a tin-pot little mag - it is Scientific American.

I have to say their magazine is brilliant but their customer service SUCKS.

I am not kidding when I say that every single time I have made a payment to Scientific American there have been issues!
2140
Living Room / Be careful with your credit cards!
« Last post by Carol Haynes on November 27, 2009, 03:29 AM »
I just renewed my subscription to an American magazine using a special offer couple and filled in my credit card details. The offer said the three year subscription rate was £59 charged in pounds sterling but when I got my credit card statement it says they charged me $119 US (which translates as £73.85).

I contacted my card company (HSBC) to report an unauthorised transaction only to be told that they couldn't do anything about it unless the magazine provide written evidence that they charged the wrong amount and refuse to do anything about it.

OK £14.85 isn't a huge loss but there is a wider issue here ...

If you give your credit card details out over the telephone, internet or in a written instruction (i.e. any transaction completed without you present to check the details and enter a pin code) the seller can charge you for any amount they like and it is up to you to get them to provide written evidence that they committed fraud before you have any protection via your card company.

Be warned - if you give your card details you may suddenly find yourself financing someone's trip to the Bahamas and unless they admit they did wrong you will have to bear the loss!!!

Apparently in the crazy credit world fraud pays!
2141
Living Room / Re: Google execs may go to prison!
« Last post by Carol Haynes on November 27, 2009, 03:19 AM »
still, if "allowing a clip to be posted" is breaking the law, it's the end of the open web

Certainly the end of YouTube. Can you imagine trying to moderate every clip that is uploaded - you would need to recruit a nation full time to do it.
2142
Living Room / Google execs may go to prison!
« Last post by Carol Haynes on November 26, 2009, 03:25 PM »
Google executives could face a year in jail

Italian prosecutors demand stiff sentences in Google Video case

Rosalie Marshall

V3.co.uk, 26 Nov 2009

Just a day after Google got into legal hot water in Germany, it emerged that four of the firm's executives standing trial in Italy could face a year's prison sentence following charges of defamation and failure to exercise control over personal data.

Defence lawyer Giuseppe Bana reportedly said that prosecutors had asked Judge Oscar Magni for one-year sentences, after allowing a clip to be posted on Google Video in Italy showing a boy with Down's Syndrome being bullied by four classmates.

See full article at http://www.v3.co.uk/...executives-face-jail
2143
Living Room / Re: RSS question...
« Last post by Carol Haynes on November 26, 2009, 03:14 PM »
Never mind figured it out ...

Go to the use profile and click show posts then add

;type=rss;action=.xml

to the URL
2144
Living Room / Re: RSS question...
« Last post by Carol Haynes on November 26, 2009, 03:08 PM »
Is there any way to set up a feed that only shows an individual user's posts?

I know I can go into a users profile and get a list of posts but the feed associated with that user profile page seems to generate all recent posts on the forum ???
2145
Living Room / Re: Apple Declares Smoking Near Apple Computers Voids Warranty
« Last post by Carol Haynes on November 25, 2009, 12:04 PM »
What's next?

Fluff?
2146
What happens if you uninstall 7-zip and then reinstall it with the correct associations? Does it reset the original association or just leave zip files in limbo?

Similarly what happens if you changes the setting in 7-zip preferences?
2147
Developer's Corner / Re: Apple's App Store Mistake
« Last post by Carol Haynes on November 24, 2009, 07:19 PM »
... just slap on a "no warranty/support if used on 3rd party hardware", and the hackers would be happy.

But that is the point of Apple's marketing strategy - they are selling cut price hardware at huge markup prices and they don't want to open the floodgates to nerds with apple clones and cut their market share.

Now that they have moved to Intel hardware and nVidia graphics they basically sell the same boxes as everyone else (except for a bit of prettifying) so opening the market (even without support) to MacOS on anything other than an Apple produced computer would kill their market.

The same could be said for iTunes - why not give the option of unprotected MP3 files and alongside Apple's restrictive formats and open the iTunes shop to non-iPod users. Simple the market share of iPods would drop like a stone and that is the major revenue stream.

Apple have always had one strategy (right back from the first Apple computers but especially since the Mac was introduced in the early 80s):

1) Say Mac is better than DOS/Windows/Linux/any other OS very loudly and continuously in a mantra like way until their own customers become brainwashed and would never consider moving to a different computer system
2) Lock the OS to their own hardware and only their hardware
3) Hike the prices - it must be good because it is so expensive
4) Put it in packaging that is so minimalist it must be cool
5) Repeat every year with pretty much the same products but more expensive with a few tweaks and persuade customers they can't live without the next shiny toy

Its a clever revenue model - but release software products into the wild west of PC land and the model would break instantly. For a start they could no longer say that Apple computers are better than anything else because everything else can run MacOS.

Its the same old story and one of the reasons they are locking down application development for iPhones and bricking devices that break out of the Apple way of doing things.
2148
General Software Discussion / Re: LogMeIn
« Last post by Carol Haynes on November 24, 2009, 06:58 AM »
Further comment about Team Viewer - the new version 5 (currently in beta) also allows you to use a webcam/microphone to talk to clients whilst providing support. I haven't tried ti yet but it could make life a lot easier than having to be on the phone with one hand!
2149
Living Room / Re: Apple Declares Smoking Near Apple Computers Voids Warranty
« Last post by Carol Haynes on November 23, 2009, 06:23 PM »
I seem to remember there was an iPod a while ago that smoked - does that mean the warranty on the owner is invalid too?
2150
General Software Discussion / Re: LogMeIn
« Last post by Carol Haynes on November 23, 2009, 06:41 AM »
Not the answer to your question but I have gone over to TeamViewer (and actually bought a license). It is a fantastic bit of software and I much prefer it to LogMeIn.

TeamViewer allows secure connections - it is pretty quick and you can optimize for speed if you have a slow connection. It allows remote support but also has VPN capability.

The nice thing about remote support is that you can record the session for your client and they can play it back.

Add to that for private non-commercial use it is totally free!
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