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General Software Discussion / Re: Hey Grisoft: I love AVG but I hate popups!
« Last post by J-Mac on October 24, 2008, 02:32 AM »Having talked to some of their marketing guys, my understanding is that AVG's approach is to only prompt free users to upgrade once per quarter. If you're seeing popups more than that, something is definitely wrong. That was a couple months ago though. If it's working as intended, I think one popup every 3 months is pretty reasonable for a free product that does require a non-trivial amount of everyday maintenance on their part.-bobj (October 14, 2008, 04:29 PM)
I couldn’t disagree more. It is Grisoft that decided to offer a free version, not pressure from users. And it is already a limited feature edition, as are most free versions of a normally pay-for software.
I don’t believe that there were such complaints - at least not here at DonationCoder.com that I have seen - when the ads were only shown in the application interface itself, or in popups that "stay home", meaning not open your browser. But opening a browser page unsolicited is not a valid "program limitation" for even a free version. Do they make this clear when the free version is downloaded? Didn't think so!
No, this is not acceptable behavior at all. It is, in plain words, a browser hijack. And if any other company did this even once, let alone on a regularly scheduled basis, you - or at least most reasonable persons - would consider it to be the behavior of malware.
If this is a requirement of their so-called "free" version, then it is not a free version at all, for the user is indeed giving up something of value.
Bad move.
Jim