@rjbull: We invest several thousand Euros every month to drive traffic to our website. I kindly ask for your understanding that we have no interest to have third party products mentioned in our forums and give competitors free advertising. If you want to discuss other products, you are welcome and free to do it everywhere else (e.g. here) but please do not do it in our support forum that is solely dedicated for technical issues with PhraseExpress-BartelsMedia
When I made that post I genuinely believed that IntelliComplete had been withdrawn from sale, other than the Server edition which comes with some editors (in fact, now I check, it is back on FlashPeak's site). What I wanted to know was whether PhraseExpress worked, or could be made to work, the same way that IntelliComplete or Comfort Keys do. I don't think asking is unreasonable. It's a convenient way of describing what I mean. We've all looked at other products. Merely mentioning them is not to be automatically construed as advertising, even if I like them at some level. Pretending they do not exist is futile. If one is not allowed to make comparisons, it is hard to see how users can make suggestions for improvement.
Please read http://support.phraseexpress.com to learn more why we use a support forum rather than email based support.
We do not know everything - Enthusiastic users can step in and share their knowledge.
Your behaviour is hardly calculated to encourage "enthusiastic users."
Your actual support request was quite general in nature and it would require a 30 minute training to configure PhraseExpress for your specific task if we would have to start from "zero". That is why we recommended you to start with the manual that explains the general concept with many step-by-step video tutorials.
In an ideal world, everyone would read the manual. In practice, nobody does. Nobody has time. You answered my other query about sorting; if you didn't answer this one, my natural assumption was that PhraseExpress could not do as I wanted.
it makes it easier if you made some first steps with PhraseExpress first before engaging with advanced configuration. I am sorry that I have not made this clear in my first reply to you.
There are things
I need it to do that may not be at what you consider beginner's level. I rarely have time to wade through exercises, and rarely do I need to. If I do, there's probably something wrong with the software.
my Breevy related postings have been censored/deleted here and I have been banned from this forum (so much about “1984”).
It was I that mentioned 1984, not J-Mac. Even in societies that approve of free speech, there are limits to what you can say, such as libel, or incitement to hatred. DC may be a discussion forum, but the moderators still have to keep the peace.
we have no financial benefit if you use PhraseExpress as it is free-of-charge (as in "we worked 8 man year for you and you can take advantage of this work without pulling your credit card") for personal use and we granted DonationCoders an exclusive 70% discount.
Which I took up. And upgraded to the more recent and more expensive Pro version, which didn't have a further DC discount. So it's not as if you hadn't received any monies from me.