Printers are by far the buggiest most crappy appliances known to man,
-worstje
Especially HP printers - their software is truly awful. Lost count of the number of homes I have visited to remove and reinstall HP software.
DON'T EVER TRY TO INSTALL HP SOFTWARE OVER EXISTING DRIVERS UNLESS YOU WANT TO REINSTALL WINDOWS- you have been warned.
Using a different USB port is likely to cause offence.
Having said that using the printer seems to cause offence to HP!
If you can't get it working do the following:
In Add/Remove programs remove ALL HP software and drivers (and be prepared to spend a good hour doing so).
On the installation disk there is a folder called CCC - find it (sorry can't remember where it is). Inside are 4 files UninstallL1..4* - execute them in sequence (they remove all remaining traces of the HP software - since HP's uninstallers don't work).
Make sure you restart your computer and unplug the printer.
Reinstall the software but don't plug in the printer until it tells you to.
*If you used the original CD supplied with the printer that is fine. If you have since upgraded make sure you use the uninstallL1...L4 from the actual version for drivers you have installed. If you use the wrong ones they don't work (brilliant bit of design).
I will give the same advice I give all my customers - next time buy a Canon printer. They are the only printer company I know that seem to write good drivers and software that work. I have had endless problems to sort out with HP but Brother and Epson aren't much better.
While I am in rant mode - can someone explain to me why HP All-in-one drivers are often around 300Mb to download - and why is their automatic update likely to cause issues almost every time. Finally why is there always an error in the system logs about HP Cue? It doens't seem to matter which printer or which version of windows there is always a service that won't start!