For a lot of programs, I'd very much want a good forum, or some other reliable source of info and support. For TheBat!, I've never bothered except to check the forums occasionally after a new version is launched to see if it has stabilised yet and might be worth trying. I would think they get masses of critical comments at those times, so maybe there are a lot of posters who aren't banned but can't post anymore.
I suspect the post that gave offence was the MicroEd one. Doesn't matter to me one way or the other either, but I think someone there is very proud of it. At least they haven't deleted your posts, but it is never a good thing when developers limit negative comments on their forums beyond the point of removing insults, trolls, spammers etc.
As with Superboyac, it doesn't put me off using TheBat!, though it might if there were a program I found as good and had a much more supportive forum. TheBat's longevity would count for something even then though, so it might be 10 years before I switched.
