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Living Room / Re: Website access for someone in a temprarily Down Zone
« Last post by Shades on December 18, 2014, 05:22 PM »I can only offer rather general advice. First I would ask them to add a 2nd (or third) DNS server entry in their network configuration. 208.67.222.222 is the ip of OpenDNS and that is decent (and free) DNS server service. If they cannot get to you one way, OpenDNS provides another.
If you think the above sounds too complicated for the people that want to make contact with your website, find out what the IP address of the computer/ISP that hosts your website. In case the domain name is pointing to your own webserver, 'www.whatismyip.com' will tell you. With that information you can ask those people to type the IP address into their browser.
When they see your web page, chances are that the DNS service from their ISP could be flaky. If they still cannot see your page, then it might be time to take a look at what is happening on your side.
That is, when they are not using a proxy. If they do, there might be some hiccups there. Proxy servers come in different shapes and sizes, so you need to know exactly which one they are using and look for solutions. Without that info....have fun. And even if you have a solution, without administrative access to that server the problem remains anyway.
Very generic, I know
If you think the above sounds too complicated for the people that want to make contact with your website, find out what the IP address of the computer/ISP that hosts your website. In case the domain name is pointing to your own webserver, 'www.whatismyip.com' will tell you. With that information you can ask those people to type the IP address into their browser.
When they see your web page, chances are that the DNS service from their ISP could be flaky. If they still cannot see your page, then it might be time to take a look at what is happening on your side.
That is, when they are not using a proxy. If they do, there might be some hiccups there. Proxy servers come in different shapes and sizes, so you need to know exactly which one they are using and look for solutions. Without that info....have fun. And even if you have a solution, without administrative access to that server the problem remains anyway.
Very generic, I know


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