The contacts appeared in your Inbox ???? Doesn't sound like a good recovery tool if they don't manage to place contacts into a contacts folder.
-Carol Haynes
Good point! Don't know why that didn't occur to me

My wife's OST file is for work - they took her notebook over a month ago to
replace the harddrive and still have it... The tech guy they assigned to the computer was sick the first week or so, they replaced the HD, then discovered some other unspecified problem, and now the tech guy is on three weeks vacation... At any rate, point is that she's not willing to spend money to get at her e-mail and her employer is unlikely to cover the expense for her. Afterall, all she really needs to do is to copy the OST file onto a thumbdrive and open it from within Outlook on a computer at work. Difficulty is that she is not very teck savvy.
Anyway, thank you for the suggest re: empty PST file. If I do wind up recovering the contents of her OST for her I'll remember to do that
