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Author Topic: Comprehensive List of Where to Report Anti-virus Company False Positives  (Read 11649 times)

KynloStephen66515

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Company NameLink
AegisLab (AegisLab)http://www.aegislab..../Contact/message.php
Agnitum (Agnitum)http://www.agnitum.com/support.php (Bottom of Page)
AhnLab (V3)http://global.ahnlab...ite/etc/contactUs.do
Antiy Labs (Antiy-AVL)
Aladdin (eSafe)
ALWIL (Avast! Antivirus)
AVG Technologies (AVG)
Avira (AntiVir)
BluePex (AVware)
Baidu (Baidu-International)
BitDefender GmbH (BitDefender)
Bkav Corporation (Bkav)
ByteHero Information Security Technology
Cat Computer Services (Quick Heal)
CMC InfoSec (CMC Antivirus)
Commtouch (Command Antivirus)
ClamAV (ClamAV)
Comodo (Comodo)
Doctor Web, Ltd. (DrWeb)
Emsi Software GmbH (Emsisoft)[email protected]
Eset Software (ESET NOD32)
Fortinet (Fortinet)
FRISK Software (F-Prot)
F-Secure (F-Secure)
G DATA Software (GData)
Hacksoft (The Hacker)
Hauri (ViRobot)
Ikarus Software (Ikarus)
INCA Internet (nProtect)
Jiangmin
K7 Computing (K7AntiVirus, K7GW)
Kaspersky Lab (Kaspersky)
Kingsoft (Kingsoft)
Malwarebytes Corporation (Malwarebytes Anti-malware)
McAfee (VirusScan)
Microsoft (Malware Protection)
Microworld (eScan)
Nano Security (Nano Antivirus)
Norman (Norman Antivirus)
Panda Security (Panda Platinum)
PC Tools (PCTools)
Qihoo 360 (Qihoo 360)
Rising Antivirus (Rising)
Sophos (SAV)
Sunbelt Software (Sunbelt antivirus)
SUPERAntiSpyware (SUPERAntiSpyware)
Symantec AntiVirus
TotalDefense (TotalDefense)
Trend Micro (TrendMicro, TrendMicro-HouseCall)
VirusBlokAda (VBA32)
ADMINUSLabs (ADMINUSLABS)
AegisLab WebGuard (AegisLab)
Alexa (Amazon)
AlienVault (AlienVault)
Antiy-AVL (Antiy Labs)
AutoShun (RiskAnalytics)
Avira Checkurl (Avira)
Baidu-International (Baidu)
BitDefender (BitDefender)
CRDF (CRDF FRANCE)
C-SIRT (Cyscon SIRT)
CLEAN MX (CLEAN MX)
Comodo Site Inspector (Comodo Group)
CyberCrime (Xylitol)
Dr.Web Link Scanner (Dr.Web)
Emsisoft (Emsi Software GmbH)
ESET (ESET)
FortiGuard Web Filtering (Fortinet)
FraudSense (FraudSense)
G-Data (G Data)
Google Safebrowsing (Google)
K7AntiVirus (K7 Computing)
Kaspersky URL advisor (Kaspersky)
Malc0de Database (Malc0de)
Malekal (Malekal's MalwareDB)
Malwarebytes hpHosts (Malwarebytes)
Malwared (Malware Must Die)
Malware Domain Blocklist (DNS-BH - Malware Domain Blocklist)
Malware Domain List (Malware Domain List)
MalwarePatrol (MalwarePatrol)
Malwares.com (Saint Security)
Netcraft (Netcraft)
OpenPhish (FraudSense)
Opera (Opera)
Palevo Tracker (Abuse.ch)
ParetoLogic URL Clearing House (ParetoLogic)
Phishtank (OpenDNS)
Quttera (Quttera)
Rising (Rising)
SCUMWARE (Scumware.org)
SecureBrain (SecureBrain)
Sophos (Sophos)
Spam404 (Spam404)
SpyEye Tracker (Abuse.ch)
StopBadware (StopBadware)
Sucuri SiteCheck (Sucuri)
ThreatHive (The Malwarelab)
Trend Micro Site Safety Center (Trend Micro)
Trustwave (Trustwave)
urlQuery (urlQuery.net)
VX Vault (VX Vault)
Web Security Guard (Crawler, LLC)
Websense ThreatSeeker (Websense)
Webutation (Webutation)
Wepawet (iseclab.org)
Yandex Safebrowsing (Yandex)
ZCloudsec (Zcloudsec)
ZDB Zeus (ZDB Zeus)
Zeus Tracker (Abuse.ch)
Zvelo (Zvelo)



List is being constantly updated:  Please feel free to add any that I have not added to the list yet - Working on 3 things at once so going a bit slow lol
« Last Edit: October 25, 2014, 09:28 PM by Stephen66515 »

KynloStephen66515

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Some of these company websites are in languages I don't understand - so if people who do, can help find links for those - that would be SUPER helpful!

mouser

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If you can get this list filled in and kept updated, it would be extremely useful  :Thmbsup:

KynloStephen66515

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If you can get this list filled in and kept updated, it would be extremely useful  :Thmbsup:

I will be doing as soon as I get 2 minutes to add more lol, currently trying to compose an e-mail - work out a bit of code in SlackyApp and fix my Sig that you keep moaning about...so gimme a moment!  ;D

x16wda

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Heh - I take the list at face value, none of the A/V companies are interested in false positives, it might compromise their ranking scores!  Those first three probably just send reports to the bit bucket anyway  :P

Also, fwiw, you don't mention VMware vCenter Protect (which used to be Shavlik until they were bought out... and a sorry story that was). They license the Vipre engine, or at least used to, for the product.
vi vi vi - editor of the beast
« Last Edit: October 24, 2014, 06:45 PM by x16wda, Reason: added note about Shavlik/VMware »

KynloStephen66515

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Heh - I take the list at face value, none of the A/V companies are interested in false positives, it might compromise their ranking scores!  Those first three probably just send reports to the bit bucket anyway  :P

Also, fwiw, you don't mention VMware vCenter Protect (which used to be Shavlik until they were bought out... and a sorry story that was). They license the Vipre engine, or at least used to, for the product.

I will add that one to the list once I make some more edits.

FWIW, I e-mailed Dr Web about a False Positive flag on my software (SlackyApp) and within a couple of hours, got this back from them:

Dear Stephen,

Your request has been analyzed. It was a false alarm. The error was fixed.

Thank you for the cooperation.

sjokotof

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Emsi Software GmbH (Emsisoft): [email protected] (says their contact page at http://www.emsisoft..../en/support/contact/)

KynloStephen66515

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Emsi Software GmbH (Emsisoft): [email protected] (says their contact page at http://www.emsisoft..../en/support/contact/)

Added.  Thanks :)

rgfuller

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G-Data:                     https://www.gdatasof...ious-file-app-or-url
Aegis Lab web guard:   http://www.aegislab..../Contact/message.php
Bit Defender:              https://www.bitdefen...om/submit/?success=1
« Last Edit: February 14, 2018, 03:18 PM by rgfuller »

hamradio

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Code: Text [Select]
  1. https://virusdesk.kaspersky.com/
  2. https://www.f-secure.com/en/web/labs_global/submit-a-sample
  3. https://support.eset.com/kb141/?locale=en_US&viewlocale=en_US <-- Info on how to submit.