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Screenshot Captor / Re: Blank white screen when capturing a browser window
« Last post by mouser on April 10, 2017, 05:07 PM »As Tomos says, it could definitely be a security antivirus program (or possibly a FF security addon or new FF feature) doing one of those irresponsible tricks where it thinks it is helping you and deciding you don't need to be told what it's doing. In which case you will just need to go find the setting for it that whitelists Screenshot captor. That would be my guess if snipping tool works.
However, if the FULL SCREEN capture from SC works, and just not active window capture -- then the problem is probably with SC's attempt to grab active window transparency. And disabling that would fix it -- as would setting a longer delay between transparency flashes. Let me know if the problem is only with Active Window capture in SC and I can provide more details (essentially just uncheck the "Try to capture Aero Glass transparency" option on the Window Capturing 1 tab).
However, if the FULL SCREEN capture from SC works, and just not active window capture -- then the problem is probably with SC's attempt to grab active window transparency. And disabling that would fix it -- as would setting a longer delay between transparency flashes. Let me know if the problem is only with Active Window capture in SC and I can provide more details (essentially just uncheck the "Try to capture Aero Glass transparency" option on the Window Capturing 1 tab).
