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Recent Posts

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26
Screenshot Captor / Re: Invalid Monitor Handle
« Last post by sba on June 18, 2012, 01:32 PM »
if you need a tester for preliminary builds...
27
Screenshot Captor / Re: Invalid Monitor Handle
« Last post by sba on June 18, 2012, 11:23 AM »
I hate to say, but the problem is still there with 3.06.01...
28
Screenshot Captor / Re: Invalid Monitor Handle
« Last post by sba on May 23, 2012, 06:59 AM »
I hate to say, but just got the problem with 3.04.01
29
Screenshot Captor / Re: Invalid Monitor Handle
« Last post by sba on April 11, 2012, 11:24 AM »
I hate to say, but just got the problem again with 3.03.01...
30
Screenshot Captor / Re: "Help on fields" formatting issue
« Last post by sba on April 10, 2012, 07:58 AM »
BTW, where does one find the documentation for things like %windowtitlepure% or %windowtitle%?
31
Screenshot Captor / "Help on fields" formatting issue
« Last post by sba on April 10, 2012, 04:19 AM »
Hi,

Just had to reconfigure the ScreenShot Captor preferences for the filenames, and hit the "Help on fields" button.

The formatting is rather poor:
- the field code and description are not separated from each other
- the descriptions should be "tab-aligned" (if you see what I mean)

More an annoyance than anything else, but improving this would "add polish" to the product  :P
32
DcUpdater / Re: DcUpdater reports incorrect version of installed app
« Last post by sba on April 04, 2012, 07:48 AM »
I sometimes do yell at my monitor, too  :P
33
DcUpdater / Re: DcUpdater reports incorrect version of installed app
« Last post by sba on April 04, 2012, 03:20 AM »
You're welcome.

And sorry if you get the feeling I got you frustrated. Bugs are a fact of life, we're just humans  :P


Have a good sleep!
34
DcUpdater / Re: DcUpdater reports incorrect version of installed app
« Last post by sba on April 04, 2012, 03:06 AM »
I've intentionally restored the virtualstore stuff (incl. the DcUpdater file for DcUpdater claiming it's 1.28.1), installed your new build, and it does ignore the virtualstore information.
35
DcUpdater / Re: DcUpdater reports incorrect version of installed app
« Last post by sba on April 04, 2012, 02:43 AM »
Note that in order to get your system back to normal letting DcUpdater update itself to 1.30.01 is not enough. You must delete the following two directories:

C:\Users\<user>\AppData\Local\VirtualStore\Program Files (x86)\ScreenshotCaptor
C:\Users\<user>\AppData\Local\VirtualStore\Program Files (x86)\DcUpdater

(removing ' (x86)' if you're not running 64-bit Windows).

Otherwise, DcUpdater will keep believing 1.28.01 is installed and will reinstall 1.30.01 forever.


HTH
36
DcUpdater / Re: DcUpdater reports incorrect version of installed app
« Last post by sba on April 03, 2012, 01:26 PM »
U're welcome.

Indeed I'd experienced this kind of problem for quite some time, but hadn't bitten the bullet 'til today.

I'm assuming a public update to DcUpdater (that it will detect ;-) ) will be online soon.
37
DcUpdater / Re: DcUpdater reports incorrect version of installed app
« Last post by sba on April 03, 2012, 11:14 AM »
The plot thickens.

Here's what I have just done (running as a non-admin user):

- shut down ScreenShotCaptor
- destroy both C:\Users\sba\AppData\Local\VirtualStore\Program Files (x86)\ScreenshotCaptor and
C:\Users\sba\AppData\Local\VirtualStore\Program Files (x86)\DcUpdater directories
- launch ScreenShotCaptor -- nothing happens in the virtualstore
- perform an update check using ScreenShotCaptor's context menu: this launches DcUpdater which recreates both directories with the following contents:


DcUpdater/:
Installables        dcupdater.dcupdate

DcUpdater/Installables:
ClipboardHelpAndSpell.dcupdate  ProcessTamer.dcupdate
FindAndRunRobot.dcupdate        ScreenshotCaptor.dcupdate
FlipbookPrinter.dcupdate        TheFormLetterMachine.dcupdate
LaunchBarCommander.dcupdate     URLSnooper.dcupdate
PointMotivator.dcupdate         UnicodeImageMaker.dcupdate

ScreenshotCaptor/:
ScreenshotCaptor.dcupdate

Could be that DcUpdater attempts to update part of this in the non-virtualized directory (or just opens files in read-write mode even if it just wants to read?), this fails, causing the virtualization to do its magic?
38
DcUpdater / Re: DcUpdater reports incorrect version of installed app
« Last post by sba on April 03, 2012, 10:53 AM »
The problem is that there was another file at:

C:\Users\sba\AppData\Local\VirtualStore\Program Files (x86)\ScreenshotCaptor\ScreenshotCaptor.dcupdate

that contained 2.103.01

This file was probably created by either:
- installing ScreenShotCaptor without using "run as administrator"
- running ScreenShotCaptor as a non-admin user just after installation

In either case, the file virtualization mechanism (introduced in Vista) has kicked in and redirected the attempt to write to C:\Program Files (x86)\ScreenshotCaptor (which a non-admin user is not allowed to do).


After I have deleted C:\Users\sba\AppData\Local\VirtualStore\Program Files (x86)\ScreenshotCaptor and relaunched ScreenShotCaptor, DcUpdater reports the correct version, BUT the file C:\Users\sba\AppData\Local\VirtualStore\Program Files (x86)\ScreenshotCaptor\ScreenshotCaptor.dcupdate has been recreated.

Unfortunately I fear that at the next update ScreenShotCaptor might update C:\Users\sba\AppData\Local\VirtualStore\Program Files (x86)\ScreenshotCaptor\ScreenshotCaptor.dcupdate, leaving C:\Program Files (x86)\ScreenshotCaptor\ScreenshotCaptor.dcupdate unchanged, causing another version discrepancy.

Another explanation would be that running ScreenShotCaptor as an admin user will populate C:\Program Files (x86)\ScreenshotCaptor\ScreenshotCaptor.dcupdate, whereas running an update check from within ScreenShotCaptor running as non-admin user will cause DcUpdater to look at C:\Users\sba\AppData\Local\VirtualStore\Program Files (x86)\ScreenshotCaptor\ScreenshotCaptor.dcupdate.

Get the picture?

IMVHO running an app should not populate a per-user file containing version information. Instead, the app's installer should populate a system-wide file containing version information. But I'm just wearing my software developer hat on here ;-)

P.S. Without Process Monitor I would not have been able to troubleshoot this.
39
DcUpdater / DcUpdater reports incorrect version of installed app
« Last post by sba on April 03, 2012, 10:04 AM »
Hi,

I have ScreenShotCaptor 3.03.01 installed (that's what its About box says) still DcUpdater reports I have 2.103.01 installed... and thus wants to upgrade.

What's up, doc?

40
Screenshot Captor / Re: Invalid Monitor Handle
« Last post by sba on April 02, 2012, 10:19 AM »
great! just drop a note here to notify me where there's something I can give a shot  :P
41
Screenshot Captor / Re: Invalid Monitor Handle
« Last post by sba on April 02, 2012, 02:35 AM »
Indeed, I'm not able to repro the problem with just PrtSc
42
Screenshot Captor / Re: Invalid Monitor Handle
« Last post by sba on March 29, 2012, 10:42 AM »
Repro'ed it on my first attempt (dunno if all steps are mandatory):

- took a screenshot of an app on the 1st monitor (actually discarded it in the "what's next" dialog)
- took a screenshot of an app on the 2nd monitor (actually discarded it in the "what's next" dialog)
- connected to the machine using Remote Desktop from another PC that has only one monitor
- closed the Remote Desktop session  (not a logoff!)
- reconnected to the dual-monitor PC's console
- hit Alt+PrtSc
- got the error message ==> had to close ScreenShot Captor

43
Screenshot Captor / Re: Invalid Monitor Handle
« Last post by sba on March 29, 2012, 05:04 AM »
I get the exact same problem, might be related to using Remote Desktop on a single-monitor machine to access my dual-monitor machine...
44
Screenshot Captor / Re: Shift+PrtSc screenshots are tagged with "Program Manager"
« Last post by sba on December 04, 2009, 05:28 AM »
Yep.
45
Screenshot Captor / Shift+PrtSc screenshots are tagged with "Program Manager"
« Last post by sba on December 04, 2009, 04:07 AM »
Hi,

While I can understand where this technically comes from, it is rather user-unfriendly to have region screenshots made with Shift+PrtSc tagged with an application name of "Program Manager", resulting in filenames such as "Screenshot of 'Program Manager'  on 20091204105334"

I would suggest to change that "Program Manager" to something else, such as "(screen region)"...

What do you think?
46
Screenshot Captor / Re: Screenshot Captor 2.44.01 hangs when capturing IE window
« Last post by sba on July 08, 2009, 04:09 AM »
Seems problem is fixed in 2.57.01

Now I get a filename of:

d:\private_sba\net\Captures\http___www.donationcoder.com_Forums_bb_index.php_topic=16214.0_Screenshot Captor 2.44.01 hangs when capturing IE window - DonationCoder.com - Windows Internet Explorer - 20090708110844.png

(ONE line)

Great job!
47
Screenshot Captor / Re: Screenshot Captor 2.44.01 hangs when capturing IE window
« Last post by sba on June 10, 2009, 10:24 AM »
I'll hold my breath  :-[
48
Screenshot Captor / Re: "Explore at Screenshot directory" opens C:\Program Files\ScreenshotCaptor
« Last post by sba on June 10, 2009, 08:54 AM »
My first tests on 2.56.01 pass succesfully  8)
49
Screenshot Captor / Re: Screenshot Captor 2.44.01 hangs when capturing IE window
« Last post by sba on June 10, 2009, 08:52 AM »
Problem is half-fixed.

SSC doesn't hang anymore, it's just unable to generate a valid filename.

For instance, if I capture the very IE8 window I'm typing into, I get:

---------------------------
SCREENSHOT CAPTOR - ERROR SAVING FILE
---------------------------
Error saving file 'd:\private_sba\net\Captures\http___www.donationcoder.com_Forums_bb_index.php_topic=16214.0
Screenshot Captor 2.44.01 hangs when capturing IE window - DonationCoder.com - Windows Internet Explorer 20090610154818.png'.



 Filename or path may be too long or on missing drive letter, etc.



 Change filename below or use File->Save As menu to specify filename, or File->Discard File to skip saving this file.
---------------------------
OK   
---------------------------

It seems SSC generates the following filename:

d:\private_sba\net\Captures\http___www.donationcoder.com_Forums_bb_index.php_topic=16214.0^M
Screenshot Captor 2.44.01 hangs when capturing IE window - DonationCoder.com - Windows Internet Explorer 20090610154818.png

IOW the filename contains an embedded newline.

My configuration specifies

%windowtitle% %customdate%

as the filename template.

This might be related to %windowtitle% expanding to <URL><newline><page title>...

50
Screenshot Captor / "Explore at Screenshot directory" opens C:\Program Files\ScreenshotCaptor
« Last post by sba on May 06, 2009, 07:46 AM »
Need I say more?

It used to work, so seems like a regression induced by the latest upgrade...

I'm running 2.53.01.
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