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Messages - bsterner [ switch to compact view ]

Pages: [1]
1
Automatic Screenshotter / Re: Capturing Black Window
« on: May 07, 2019, 11:37 AM »
Yes your correct. I made a change yesterday to use the setting Active Monitor and this behavior stopped happening. So it seems that maybe it is related to a redraw/refresh of the app.

2
Automatic Screenshotter / Re: Capturing Black Window
« on: May 06, 2019, 08:34 PM »
I appreciate the help. The window is not normally black. It will show one screenshot of the window perfect and the next one will be black and the next one will be the window normal. It does this over and over again while the app is idle. It seems like maybe the AS is catching a redraw of the app. I attached both images so you can see it.
jettouch_000103_as.png

jettouch_000058_as.png

Of course both windows look different and i would prefer the black out one to not be taken. Its not a video. Here is my settings
as_capture_rules_1.png

as_capture_rules_2.png

3
Automatic Screenshotter / Re: Capturing Black Window
« on: May 06, 2019, 07:54 PM »
Thanks for the reply,

I have a workstation that runs a application on it that users are using early in the morning. The users are receiving random error messages so im using your Automatic Screenshotter to capture those error messages. Everything is working great however im getting random screenshots of the application that is a black window. It mostly is happening when the software is sitting idle. When i check the directory ill have 100+ black window screenshots. I wanted to know if the application can somehow ignore these black windows. I attached a screenshot on the original thread.

4
Automatic Screenshotter / Capturing Black Window
« on: May 06, 2019, 09:32 AM »
Hello,

I am monitoring a software application and using your software to see what error messages a user is receiving while using that app. I noticed while monitoring this application i get a black window. It is happening while the application on screen is not being used. I am monitoring in "Active window or desktop if none" and i do have the option checked for blank window contents. Is there any way to stop seeing these?


blank_window.PNG

Pages: [1]