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General Software Discussion / Re: False Positive on Software (Generic.Dx) by McAfee Today: McAfee Response and Fix
« on: March 12, 2008, 09:53 AM »
Thanks for the info but the link detailing how to install EXTRA.DLL only applies to the Enterprise edition of McAfee. I have the Home/Home Office edition, and after a lot of hastle managed to get the following advice from McAfee
How to install an EXTRA.DAT
Summary: This document will explain how to apply an EXTRA.DAT file.
Affected Suites: Affected Products: Affected Operating Systems:
Total Protection
Internet Security Suite
PC Protection Plus
VirusScan Plus
VirusScan
Windows 2000
Windows XP
Windows Vista
Description
EXTRA.DAT files contain information that is used by VirusScan to detect new viruses. When a major virus is discovered, and extra detection is required, an EXTRA.DAT file is made available until the normal VirusScan update is released.
EXTRA.DATs can be downloaded from the the Newly Discovered Threats page, the Recently Updated Threats page, or the Removal Instructions section of the description for the major virus. When an EXTRA.DAT file is added to the VirusScan folder on your hard drive, it is used by the product, in addition to the normal DAT files, to detect the new virus. This enables VirusScan to protect your computer from the new virus until the official update is released that contains the virus detection/removal information. After the official update is released and installed, the EXTRA.DAT file is no longer necessary.
EXTRA.DAT files are good for 14 days, at which time they disable themselves. McAfee recommends you keep your VirusScan up to date by downloading and installing the official daily updates.
Solution
EXTRA.DAT instructions
EXTRA.DAT should be copied into the same directory where avvclean.dat, avvnames.dat, and avvscan.dat are.
For example:
C:\Program Files\McAfee\VirusScan\DAT\xxxx.x
(where xxxx.x is the DAT version number)
Note: For Windows Vista 64-bit computers, the directory is: C:\Program Files (x86)\McAfee\VirusScan\DAT\xxxx.x.
Restart your computer.
Additional information can be found at the McAfee Threat Center: http://vil.nai.com/v...lpdocs/extradat.aspx.
Last Modified: 12/05/07
Modified by: asj
Once installed the EXTRA.DLL worked fine
How to install an EXTRA.DAT
Summary: This document will explain how to apply an EXTRA.DAT file.
Affected Suites: Affected Products: Affected Operating Systems:
Total Protection
Internet Security Suite
PC Protection Plus
VirusScan Plus
VirusScan
Windows 2000
Windows XP
Windows Vista
Description
EXTRA.DAT files contain information that is used by VirusScan to detect new viruses. When a major virus is discovered, and extra detection is required, an EXTRA.DAT file is made available until the normal VirusScan update is released.
EXTRA.DATs can be downloaded from the the Newly Discovered Threats page, the Recently Updated Threats page, or the Removal Instructions section of the description for the major virus. When an EXTRA.DAT file is added to the VirusScan folder on your hard drive, it is used by the product, in addition to the normal DAT files, to detect the new virus. This enables VirusScan to protect your computer from the new virus until the official update is released that contains the virus detection/removal information. After the official update is released and installed, the EXTRA.DAT file is no longer necessary.
EXTRA.DAT files are good for 14 days, at which time they disable themselves. McAfee recommends you keep your VirusScan up to date by downloading and installing the official daily updates.
Solution
EXTRA.DAT instructions
EXTRA.DAT should be copied into the same directory where avvclean.dat, avvnames.dat, and avvscan.dat are.
For example:
C:\Program Files\McAfee\VirusScan\DAT\xxxx.x
(where xxxx.x is the DAT version number)
Note: For Windows Vista 64-bit computers, the directory is: C:\Program Files (x86)\McAfee\VirusScan\DAT\xxxx.x.
Restart your computer.
Additional information can be found at the McAfee Threat Center: http://vil.nai.com/v...lpdocs/extradat.aspx.
Last Modified: 12/05/07
Modified by: asj
Once installed the EXTRA.DLL worked fine