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General Software Discussion / Re: Nirsoft's Antivirus Hall of Shame
« on: October 22, 2015, 12:39 PM »Most importantly, force people to get in the habit of actually reading the messages that are presented to them. I've been informally training both our in-house staff, and the staff at our clients for years, and it's been quite successful. I do frequently get calls from client locations asking about strange messages/behavior from time to time ... But it's at the 'Just click no!' stage that I can get them out of on the phone now about 95% of the time.-Stoic Joker (October 21, 2015, 05:56 AM)
This. 100x this. Winpatrol is great... if you read the messages. It, more than anything else, has saved me from countless hours working on relatives' machines. But it does take attentive computing.-wraith808 (October 21, 2015, 11:28 AM)
For workplaces, it's one thing, but for the broader at-home audience, who will train them to read?
A while back MS put out some design guidelines for buttons where you had larger and smaller text on the buttons and they were anchored to the sides of the form that they were in so that you had very large, wide buttons.
As the buttons are the action items themselves, they promote actually reading the text more than when you have the text outside the buttons and simple yes/no/cancel text on the buttons.
That's one tactic to get people to read, but it could be improved. I think a wizard-like UI with buttons like that for more complex decisions could be used to get people to read more -- sort of like a "choose your own adventure" set of paths.
But getting people to read? Not all that easy.
I had one guy complaining about how my software didn't work after he bought it... he couldn't open any files, etc. etc. Turns out he never even installed it!!! You just can't compete with that kind of ignorance.