Deep down I have to say this software isn't always the easiest to use, but it's better than one I payed money for and I have always come back to using it. Usally the problem is something I change the setting to. But it's free and have used it for more than 5 years, gots it's quirks but I like it alot. The stuff that should be avoided like the plague is the so called freeware that highjacks your web browser or worse.
But I know at least here someone will try to help you with the problem, better than other software company's that give you no help, no replies to e-mails, or just tell you to make sure the computer is up to date and then blow you off when that doesn't work! I understand the frustration but maybe vent in a milder
form, before Ramping it up from the start!