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Last post Author Topic: Check&Get support - THREAD UPDATED  (Read 12586 times)

Armando

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Re: Check&Get support blows chunks
« Reply #25 on: September 23, 2007, 11:40:25 PM »
I'm just sitting here watching the tumbleweeds tumble by... little eddies of wind pick up dust and redistribute it around town...
Darwin, was it not for you being frustrated over the whole matter, the verse above is actually quite poetic.. :)

Yes, Darwin is poet hidden in an specialist of Neanderthals' evolution, ecology and morphology...

Darwin

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Re: Check&Get support blows chunks
« Reply #26 on: September 25, 2007, 12:04:10 PM »
Thanks guys. Just to update things - I sent a pleasant e-mail enquiring after the state of things and requesting a response. Not a word... This was almost exactly three days ago...
"Some people have a way with words, other people,... oh... have not way" - Steve Martin

dantheman

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Re: Check&Get support blows chunks
« Reply #27 on: September 25, 2007, 01:04:31 PM »
A few years ago, like once upon a time...
C & G would respond to my few emails but it now seems that they end up hitting a brick wall with no bouncing back.
They simply do not respond.

Darwin

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Re: Check&Get support blows chunks
« Reply #28 on: September 25, 2007, 02:02:19 PM »
I suppose it's possible that the address that I have for them (support@...) has been hit so hard with spam that they no longer respond. Likewise with web based support and suggestion mail. I'll check the program's help file for alternative means of communication. I'm not at all pleased about the suggestions that Ken and I made going unanswered, but won't mind *too* much if Check&Get is still being developed and if some of our recommendations make it in one way or another...
"Some people have a way with words, other people,... oh... have not way" - Steve Martin

Darwin

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Re: Check&Get support blows chunks
« Reply #29 on: September 27, 2007, 01:20:05 AM »
OK - update: I've heard from the developer of Check&Get. He apologizes for not responding to my e-mails and has made some suggestions for workarounds to some of the things that Ken and I suggested and tells me that he has added the others to his list of suggestions. At least two he highlights as being worked on for the next release.

I am somewhat mollified. As I noted in the note above, I'm pretty happy just to know that C&G is a going concern and is moving forward  :Thmbsup:
"Some people have a way with words, other people,... oh... have not way" - Steve Martin

dantheman

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Re: Check&Get support blows chunks
« Reply #30 on: September 27, 2007, 04:28:12 AM »
OK - update: I've heard from the developer of Check&Get...
I am somewhat mollified. As I noted in the note above, I'm pretty happy just to know that C&G is a going concern and is moving forward  :Thmbsup:

Your wording may have had something to do with it.
"Mollified"? Have to look that one up!  ;D

It's good to know they are actively working on a newer version, as it has been quite some time since last (even beta).

lanux128

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Re: Check&Get support blows chunks
« Reply #31 on: September 27, 2007, 07:06:30 AM »
good to hear this, Darwin.. when the dust settles, you may want to get more info on why he had not replied to your earlier e-mails.. :)


Darwin

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Re: Check&Get support - THREAD UPDATED
« Reply #32 on: October 09, 2007, 07:52:38 PM »
good to hear this, Darwin.. when the dust settles, you may want to get more info on why he had not replied to your earlier e-mails.. :)

Sorry lanux, just noticed this response. The developer mentioned that he isn't always able to reply to e-mails, but collects the suggestions and criticisms and adds them to a list for ananlysis. Didn't elaborate beyond that (though he apologized) so I'll have to ask him, I suppose. As you say, I'll wait for the dust to settle first - probably until after the new version is released, or if that turns out to be a long time coming, early in the New Year.
"Some people have a way with words, other people,... oh... have not way" - Steve Martin

lanux128

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Re: Check&Get support - THREAD UPDATED
« Reply #33 on: October 09, 2007, 08:27:05 PM »
it's good to hear that, at least the program is still under active development.. :Thmbsup: