Home | Blog | Software | Reviews and Features | Forum | Help | Donate | About us
topbanner_forum
  *

avatar image

Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
  • December 08, 2016, 12:05:54 AM
  • Proudly celebrating 10 years online.
  • Donate now to become a lifetime supporting member of the site and get a non-expiring license key for all of our programs.
  • donate

Author Topic: getting empty video files via Firefox > DownloadHelper?  (Read 15515 times)

Curt

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 7,091
    • View Profile
    • Donate to Member
getting empty video files via Firefox > DownloadHelper?
« on: February 25, 2014, 04:09:08 PM »
Are any other Firefox (Pale Moon) DownloadHelper users but me having troubles with YouTube, downloading empty video files? I think the problem began with version 23, but it may be just a little older.

2014-02-25_230800.gif

^from http://www.youtube.c.../watch?v=iRYvuS9OxdA

 :tellme:
« Last Edit: February 26, 2014, 12:59:25 AM by Curt »

4wd

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 4,474
    • View Profile
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #1 on: February 25, 2014, 10:48:18 PM »
Works fine here:

Pale Moon 24.3.2
DownloadHelper 4.9.21
DownThemAll 2.0.16

I use the DownloadHelper dropdown to choose dTa! OneClick.

If you've got lots of addons in Pale Moon, I'd make the suggestion of starting it in Safe Mode with addons disabled, (hold down SHIFT while starting).  Then just re-enable DownloadHelper and see if it's OK.

Also, are you talking just Download or Download & Convert?
« Last Edit: February 25, 2014, 10:54:09 PM by 4wd »

Curt

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 7,091
    • View Profile
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #2 on: February 26, 2014, 12:53:34 AM »
^sounds easy, but you cannot enable extensions when in safe mode...

1.gif

---
Always "download", never "and convert"; I am not a paying customer there.

---
However, 4wd, if you don't have any problems downloading from YouTube, (thank you for informing!), my problem must be one of the addons. It so far seems I must take the hard walk, testing them. There really are times when I want fewer extensions... (?!)

List of Extensions
about:addons-memory 8
Adblock Plus 2.4.1
Add to Amazon Wish List Button 1.10
Add to Search Bar 2.2
Auto Context 1.5.0.3
Auto-Sort Bookmarks 2.3

Back to Top 7.0
Bulk Image Downloader 4.53.0.0

CoLT 2.6.1
Copy Plain Text 2 1.2.1
Copy Urls Expert 2.2.1 [DISABLED]

Download Statusbar 0.9.10
DownloadHelper 4.9.21
Downloads Context Menu 1.5
DownloadStudio Integration 9.0

Exit Button Firefox 0.4.2
Extension List Dumper 1.15.2

FastestFox 5.2.1
Flagfox 4.2.17

Google Reverse Image Search 1.0
Greasemonkey 1.15

Hola Unblocker 1.2.747 [DISABLED]

IE View 1.5.6
Image Toolbar 0.6.14
InFormEnter 0.76
Interclue 1.6.3

Lazarus: Form Recovery 3.2

Memory Restart 1.15
MyBookmarks 0.6.13

NextPlease 0.9.2 [DISABLED]
Nightly Tester Tools 3.7

Open In RegEdit 0.1.2.4

Pale Moon Commander 1.3.4

QuoteURLText 1.0.9b

RAM Tab 1.0
Readability 2.4
resolveip2 0.2.rev3 [DISABLED]
Restartless Restart 9
Resurrect Pages 2.0.6
RightToClick 2.9.5

Save File to 2.5.1
Save Session 1.3.1.6
Search Site 4.2
Self-Destructing Cookies 0.4.3
Stylish 1.4.1

Tab Mix Plus 0.4.1.3.1
Text to Voice 1.10 [DISABLED]
Textarea Cache 0.8.10
TryAgain 3.4.6

Undo Bookmarks Menu 1.7
Unsorted Bookmarks Folder Menu 3.0.1

VTzilla 1.5
WikiLook 2.7.0
YouR IP 0.3.1 [DISABLED]

« Last Edit: February 26, 2014, 01:24:17 AM by Curt »

app103

  • That scary taskbar girl
  • Global Moderator
  • Joined in 2006
  • *****
  • Posts: 5,666
    • View Profile
    • App's Apps
    • Read more about this member.
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #3 on: February 26, 2014, 01:10:51 AM »
Yes, I have been experiencing this issue. Always seems to occur if attempting to download a Vevo video. Also occurs at other times, as well. I just assumed that Youtube did something recently to prevent people from saving the videos and they haven't finished fully rolling it out, yet. I never thought it could be an issue with DownloadHelper, itself. Hmmm...  :huh:

Curt

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 7,091
    • View Profile
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #4 on: February 26, 2014, 01:27:22 AM »
^interesting. Just before you posted, I was thinking, "are they all originally from Vevo?" and then you said the same thing! Maybe Vevo is the sinner? I will remember to make a note about this the next time I go video hunting.
 :up:

4wd

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 4,474
    • View Profile
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #5 on: February 26, 2014, 04:08:10 AM »
^sounds easy, but you cannot enable extensions when in safe mode...
 (see attachment in previous post)

OK, clarification:

Hold down SHIFT when starting, check box marked Disable all add-ons, then hit the (rather large) button that says Make Changes and Restart.

2014-02-26 21_03_20.png

PS. Yes, Vevo videos fail here too, (but that's a bonus :) )
« Last Edit: February 26, 2014, 04:18:41 AM by 4wd »

Curt

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 7,091
    • View Profile
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #6 on: February 26, 2014, 08:12:11 AM »
I've managed to solve part of the problem, but not the problem itself. Go to http://www.youtube.com/html5 and click "Use HTML5 Player when possible", and YouTube will then offer one more file for downloading. This one DownloadHelper will grap, even if it originates from Vevo.

2014-02-26_151112.gif

2014-02-26_151315.gif
« Last Edit: February 26, 2014, 08:24:31 AM by Curt »

Curt

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 7,091
    • View Profile
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #7 on: February 26, 2014, 08:44:28 AM »
OK, clarification: Hold down SHIFT when starting, check box marked Disable all add-ons, then hit the (rather large) button that says Make Changes and Restart.
PS. Yes, Vevo videos fail here too, (but that's a bonus)

Thanks for the clarification. However, there was no "enable all", to finish the job! :stars:

I have not visited VEVO for sooo  looong  that I completely had forgotten that VEVO is synonymous with "Sorry! The page you are looking for is not available in your region." I have tried HOLA Unblocker /USA, but it didn't pay out at once, so I skipped it again.

app103

  • That scary taskbar girl
  • Global Moderator
  • Joined in 2006
  • *****
  • Posts: 5,666
    • View Profile
    • App's Apps
    • Read more about this member.
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #8 on: February 26, 2014, 12:02:20 PM »
I have not visited VEVO for sooo  looong  that I completely had forgotten that VEVO is synonymous with "Sorry! The page you are looking for is not available in your region."

You don't have to actually visit VEVO to end up with a VEVO video that you can not download. Those videos are all over the place on Youtube and I run into them quite often when performing searches for music.

For example, that Youtube video link in your original post is a VEVO video.

app103

  • That scary taskbar girl
  • Global Moderator
  • Joined in 2006
  • *****
  • Posts: 5,666
    • View Profile
    • App's Apps
    • Read more about this member.
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #9 on: February 26, 2014, 12:07:15 PM »
I've managed to solve part of the problem, but not the problem itself. Go to http://www.youtube.com/html5 and click "Use HTML5 Player when possible", and YouTube will then offer one more file for downloading. This one DownloadHelper will grap, even if it originates from Vevo.
 (see attachment in previous post) (see attachment in previous post)

Oh, this is fun! This is what I get when doing as you instructed:

Screenshot - 2_26_2014 , 1_03_51 PM.png

And the longer the video plays while I keep that menu open, the more it grows.

Also, when visiting another page on Youtube, the list from the previous video doesn't clear, and you don't get any links for the video on the current page. You have to refresh the page to get those, and the links from the previous page are still there, too.

Screenshot - 2_26_2014 , 1_13_26 PM.png
« Last Edit: February 26, 2014, 12:17:17 PM by app103 »

app103

  • That scary taskbar girl
  • Global Moderator
  • Joined in 2006
  • *****
  • Posts: 5,666
    • View Profile
    • App's Apps
    • Read more about this member.
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #10 on: February 26, 2014, 01:14:02 PM »
I have gone ahead and installed this add-on to use as a backup when DH fails: https://addons.mozil...tube-video-download/

It adds a little dropdown button under the Subscribe button on a Youtube page, right next to the thumbs up/down. It also offers an option for MP3 download. It's not as nice as DH, in that it won't properly name the files for you. They default to "videoplayback". The MP3's are named ok, but this is done through a 3rd party service, which opens in a new tab with the link to download the MP3 file.

But it does work with the videos that DH fails on, so as a backup method, I'll keep it around, for now.

4wd

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 4,474
    • View Profile
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #11 on: February 27, 2014, 12:14:54 AM »
Thanks for the clarification. However, there was no "enable all", to finish the job! :stars:

Not really required, as you're usually enabling them 1by1 or a few at a time since you're in that mode to do fault finding.

Curt

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 7,091
    • View Profile
    • Donate to Member
Re: getting empty video files via Firefox > DownloadHelper?
« Reply #12 on: February 27, 2014, 02:21:26 AM »
^oh yeah, fault finding! I just knew I forgot something...  :wallbash:

----

I have gone ahead and installed this add-on to use as a backup when DH fails: https://addons.mozil...tube-video-download/

I donated, but at first didn't see the thing work quite so "Pro" as expected. Turns out the license merely is a cookie from the Thank You!-page, so protection and/or a bookmark is important.