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Author Topic: Can anyone help me related to antivirus problem?  (Read 1080 times)

lisasctt4

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Can anyone help me related to antivirus problem?
« on: October 13, 2011, 10:11:50 AM »
I have kaspersky 2010 antivirus.My internet explorer is not working properly.When i exit antivirus it is properly working.

40hz

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Re: Can anyone help me related to antivirus problem?
« Reply #1 on: October 13, 2011, 10:40:46 AM »
First, make sure Windows is completely up to date. Download and install any updates you may be missing. Next, try repairing IE from the add/remove software control panel. If that doesn't work, try completely uninstalling you AVir and reinstalling it along with all it's updates.

Note: you may need to download a separate utility from your antivirus publisher's website to get a really clean uninstall. (BTW - did you check support on their website to see if this is a documented problem? Usually they will have a fix if it's something caused by their product which they know about.)
 :)

app103

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Re: Can anyone help me related to antivirus problem?
« Reply #2 on: October 13, 2011, 09:21:29 PM »
When you say that IE isn't working right, what exactly does that mean?

  • Can you view any web pages?
  • Can you only view some web pages?
  • Are you having trouble logging into websites?
  • Are you having trouble staying logged in?
  • Do websites just look messed up?
  • Something else?

An exact description of the problem might give a good hint to the solution. It might be how you have the antivirus configured.