One question I have with these software is regarding phone control. I tried the program A-book, which is an addressbook that can also dial number for you and keep a log of who you called, and the duration. However, the program doesn't know when you actually hang up...you have to hang up the phone and then click a "hang up" button. Can these programs automatically detect when you pickup/hangup so you don't really have to do anything yourself? Is this even possible, or is it not possible to have the modem and the telephone that tightly in sync with each other? I don't know.