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Author Topic: Anyone know what "Reader Drivers and Utilities" is?  (Read 1578 times)
Carol Haynes
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« on: September 23, 2009, 06:41:15 AM »

Looking at a clients computer they have "Reader Drivers and Utilities" in the Add/Remove Programs list but it doesn't give any information about what it is is.

It isn't listed in all programs and the only references I can find in the registry relate to InstallShield files and folders (some of which are missing).

I suspect it is to do with a card reader but all the web references I have found seem to suggest it is related to Pinnacle Systems but they don't use any Pinnacle Software.

I tried running the uninstaller to see if that gave any clues but it fails with 'ctor.dll' is missing in the InstallShield folder.

The main thing is I am trying to track down a damaged driver as they keep getting a rash of BSODs which are either bad memory (tested and OK) or bad driver related so I am trying to track down any devices that can be checked.
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gpetrant
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« Reply #1 on: September 23, 2009, 08:49:26 AM »

ctor.dll info:  http://www.liutilities.co...taskspro/dlllibrary/ctor/

where to get it:  http://www.dll-files.com/...ndex/dll-files.shtml?ctor

(I assume you don't have a 'bad' ctor.dll:  http://www.dllinformation...om/dllfiles/ctor.dll_html ?) 
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Shywolf
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« Reply #2 on: September 23, 2009, 09:22:46 AM »

I think you're right about "Reader Drivers and Utilities" being a card reader driver.  I haven't tried this app yet, but as a computer tech you might want to give it a peak:  http://www.drivershq.com/Home.aspx (The price is listed as $39.95 US, but discounted down to $29.95 US as of this post.)
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Shywolf
Carol Haynes
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« Reply #3 on: September 23, 2009, 06:12:53 PM »

Thanks
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