I need help for someone that is 18000km from here and he is using XP Home, a bit of a tall order. As I’m on 98SE, and without problems, it is rather difficult to assist him. I’m trying to get him to use SC and sending him bit by bit pics of the Preferences, ie still in the setup stage. I’ve been writing mht instruction manuals to help him but it is heavy.
That is already extremely difficult as he is on AOL, and my IP does not allow any emails to be sent to AOL. Another story. He is 80+yrs old and to crown it all Wilma is around the corner.
His first report is that after he’s done some selections, upon reloading SC all the settings revert back to the original defaults. This must be XP or Administrator issue? Am I on the right track?