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5226  Main Area and Open Discussion / General Software Discussion / Buying/installing/experiencing Adobe - PIA on: June 02, 2009, 07:17:17 AM
Adobe Sad

[edit] I was indecisive whether to put this in Company Complaints section because it's a fairly biased rant (feel free to move if you want) - everything is true that I say here -  but it's mostly medium to minor (?) things that add up to a (s)crappy customer experience. I'm spoiled by only having had experiences with relatively 'small' (or very small) software companies/developers in the last few years. I sort of feel like I've entered the Dilbert-land of the big corporations. [/edit]

I finally invested in Illustrator CS4 - an upgrade from Freehand - I do also have a rarely used copy of Illustrator 8 from about 10 years ago installed.

I'm pissed off in the first place having to change to what seems so far like a much less user friendly programme (in terms of speed of use).
The whole experience has been full of minor headaches, biggest being it's broken my older Photoshop install - well done Adobe, that's your app Wink

Second biggest being dealing with their website - PIA user experience. Real slow too.
They have a really weird website btw - a lot of pages load, are blank, then they reload - this bit doesnt bother me, but it looks like a workaround of something and I keep getting that feel off of Adobe. Try this one for example

Third being trying to customise preferences and Shortcuts - PIA UI - exactly the same as the one in the ten year old version (preferences) huh I havent gotten much further than that so far to be honest.

But what really got me today is - after giving up on fixing Photoshop I went to uninistall it and I see that the Illustrator 'install' consists of 36 [yes THIRTY-SIX] different installs - I just let it do the default install because I didnt know what was necessary and what not (and I wasnt told). In fact the whole download/install experience is very dumbed down with very-few-to-no options to customise or even use you own download manager for gods sake - they install one for you  . . I  m u s t  resist  s a r c a s m  here - why? I guess cause I was pissed off with Adobe even before I began this whole thing and now they're fulfilling all my negative expectations - do I have the 'power' to make them this bad lol or are they simply doing their own messy thing . .

I was hoping to do a first-look mini-review of Illustrator but it's turned into this Sad  - I also wanted to do a mini-review of Jaws PDF Creator and they completely changed the product the week after I bought it LOL
not my mini-review month smiley
5227  Main Area and Open Discussion / Living Room / Re: What annoys you to no end? on: June 02, 2009, 06:29:12 AM
bloggers (well, any online writers) that don't put the publishing date on their articles and posts.

software revision pages that dont give dates for the updates
5228  News and Reviews / Image Manager Shootout / Re: Xnview vs. IrfanView - integrity issue examined on: June 01, 2009, 04:29:44 AM
Second thing: it does not solve sorting order problems but having it as Lister plugin I can, at least, limit images sets to marked entries only.

that's a bummer -
I'd love a filemanager with a decent associated/integrated viewer that would solve that problem.
Maybe I should ask in that filemanager thread
5229  News and Reviews / Image Manager Shootout / Re: Xnview vs. IrfanView - integrity issue examined on: May 31, 2009, 02:34:38 PM
For convenience I have Microsoft Office Picture Manager 2003 as default; it is by far the fastest to use when I need to crop or resize an image.

For me Imagine plugin plays such role but that's because I am Total Commander junkie Wink

EOT

lets see, hmmm EOT, lol - end of transmission I guess?

I'm wondering does having the viewer as a plugin solve the problem that most (independent) viewers have of not following the sort order of the files in the file manager? -
I mean (e.g.):
if you sort by date the viewer will still work it's way through the images as though they were sorted by file name
5230  Main Area and Open Discussion / General Software Discussion / Re: INfix: easy, capable, but expensive WordPad-like PDF editor on: May 31, 2009, 02:23:21 PM
. . but I wasn't going to pay so much over the odds just because I live in the UK.  It's a connected world now, and Nuance and other vendors will have to accept that.  I bought a license for Able2Extract instead.

you should let them know so they might change their ways . .
I e-mailed Nuance.  They didn't reply.   Angry

good on you Thmbsup
not so good on them . . and at least you had the choice of a similar product (hopefully equally good or better)
5231  Main Area and Open Discussion / Living Room / Re: OK - lets get to know each other... who are you, what do you do, where from? on: May 29, 2009, 02:45:22 PM
welcome Robert  smiley
spring all year sounds good and it looks like it's agreeing with you Wink
5232  Main Area and Open Discussion / Living Room / Re: 2009/May/31 - DC/IOSx02 - DC Meetup Berlin, Germany on: May 29, 2009, 02:40:05 PM
unfortunately I'm far away this weekend . .
Like Suleika, if I am there at some stage I'll call up the [space] station smiley
very cool mugs all right,
who did them anyway?
5233  Main Area and Open Discussion / General Software Discussion / Re: Jaws PDF products replaced by "gDoc" series on: May 28, 2009, 05:01:36 PM
I've been contacting them re problems converting ancient EPS files and I've got to say the support is very impressive, enthusiastic even smiley

5234  Main Area and Open Discussion / General Software Discussion / Re: INfix: easy, capable, but expensive WordPad-like PDF editor on: May 28, 2009, 03:39:12 PM
Just out of curiosity, how does the standard version compare to the Professional?  What additional items does Pro offer, or haven't you tested that one?

I was trying to figure out the same earlier today - the site is very poor in terms of info - for a change it took  me an age to find the link to prices/buy

Quote
There are two editions of software - Standard and Professional, both offering the same sophisticated text editing but with different levels of additional features such as graphics editing and template generation for Infix Server (our server-based editing solution).

Additional features offered by Infix Pro:
tick    Search & Replace across batches of documents
tick    Advanced, auto-text fitting
tick    Template creation for Infix Server

that's all I found . .
5235  Main Area and Open Discussion / General Software Discussion / Re: INfix: easy, capable, but expensive WordPad-like PDF editor on: May 28, 2009, 03:32:03 PM
. . but I wasn't going to pay so much over the odds just because I live in the UK.  It's a connected world now, and Nuance and other vendors will have to accept that.  I bought a license for Able2Extract instead.

you should let them know so they might change their ways . .

[edit] more of the same:
I'm looking at an upgrade to Illustrator - it's 40% more expensive in Europe than in US - and that's not even including tax Sad (another 20% on top of that waaah)
5236  Other Software / Found Deals and Discounts / Re: DefenseWall HIPS - Fri March 29, 2009 BitsDuJour - 50% off on: May 28, 2009, 03:41:25 AM
you must mean May 29th . . smiley
5237  DonationCoder.com Software / Find And Run Robot / Re: Latest FARR Release v2.107.04 beta - Sep 23, 2012 on: May 27, 2009, 03:47:11 AM
you cant possible have 2.61.02 installed.. it doesn't exist.

CleverCat must have connections cheesy
5238  Other Software / Found Deals and Discounts / Re: Online Armor on Giveawayoftheday (May 26, 2009) on: May 27, 2009, 03:22:24 AM
One nice thing about the offer is that there is no need to install it now, just need to 'purchase' it. Can then install it at a time of your own choosing.

If i'd a known that Sad  ah well smiley
5239  Other Software / Announce Your Software/Service/Product / Re: YourFonts - Generate a font based on your handwriting on: May 26, 2009, 02:36:47 PM
Because it is no longer free.

We started asking a fee at the end of April.
That's not an answer, that is just an other way of asking my question.
looks like a pretty straight-forward answer to me . . in the big bad world it's called making a living  cheesy
5240  DonationCoder.com Software / LaunchBar Commander / Re: Possible to open/close multiple programs (portable mode) with one button? on: May 26, 2009, 01:35:41 PM
there's App's Lacuna Launcher as well
5241  Main Area and Open Discussion / Living Room / Re: Wow wowowowowow!!!! on: May 26, 2009, 03:26:38 AM
Win? undecided

possibly related to "For The Win"
5242  Main Area and Open Discussion / General Software Discussion / Re: Jaws PDF products replaced by "gDoc" series on: May 25, 2009, 10:28:53 AM
JawsPDF Creator --> gDoc Creator GBP 20 (GBP 49)
JawsPDF Creator or Editor --> gDoc Fusion GBP 60 (GBP 99)
for the Creator upgrade you're paying 40% of full price
if you're upgrading from Jaws Editor you have to pay 60% of full price - that's an espacially costly upgrade.

I had bought the Jaws Creator within 30 days of the 'changeover' and got a free upgrade - unfortunately it didnt work via the website (I suspect I was the first in this situation who tried to upgrade via the website and there were teething problems) and it involved a lot of emailing over and back - they were very friendly and helpful which helped a lot - but if I had worked hard in the time I spent emailing over and back, I could have bought the upgrade *and* gone for a few pints - of course being realistic, I probably would have been rooting around here instead of working in that time smiley

There is almost no reference to their Jaws customers in the new site - at a minimum I think a comparison of products would be helpful
5243  Main Area and Open Discussion / General Software Discussion / Re: Photo Scanner Software on: May 25, 2009, 08:05:49 AM
My mum says she might have the negatives. That would save a heck lot of time!

have you got a software solution for that ??
I've never scanned negatives but imagine you'd need something fairly specialised ...
5244  Main Area and Open Discussion / General Software Discussion / Re: Jaws PDF products replaced by "gDoc" series on: May 24, 2009, 10:36:12 AM
gDoc Fusion hardly rolls off the tongue, does it?! Lacks the cachet of Jaws PDF to my mind.

to confuse things more they write the g like @  (bad designer, bad bad designer lol)
5245  Main Area and Open Discussion / Living Room / Re: "Check mail every ??? minutes" on: May 24, 2009, 07:24:13 AM
nice to know I'm not alone in the 2-5 mins category cheesy
I have email client minimised to tray but no sound notification - otherwise I'd get nothing done ...
5246  Main Area and Open Discussion / General Software Discussion / Re: Jaws PDF products replaced by "gDoc" series on: May 24, 2009, 07:21:30 AM
Jaws products are replaced by the new products - I've installed at this stage - the approach is emphasis on ease of use.

In fairness I shouldnt say too much more till I've tested it properly but I gotta say there's still at least a few bugs to be ironed out ...
5247  Main Area and Open Discussion / Living Room / Re: Show us the View Outside Your Window on: May 23, 2009, 05:28:13 PM
veering off-topic:
here was the view ON my window today smiley

[attachthumb=#]

the colours have NOT been souped up - I could see it was really colourful but it's kind of shocking (in lots of ways) to see a close up like this ..
5248  Other Software / Found Deals and Discounts / Re: Dragon NaturallySpeaking 10 Preferred @ $99 ($100 discount) till 30 May 09 on: May 23, 2009, 01:43:20 PM
I had to extract the links from the email so if you find any of the links not working properly, please let me know.

The link is here :

http://www.digitalriver.com/dr/sat5/ec_MAIN.Master
this one not working -
Digital River Web Server Error
We're Sorry

Please press back button to try again
-
took me a while to figure out Chris's mathematical take . . smiley
5249  Main Area and Open Discussion / General Software Discussion / Jaws PDF products replaced by "gDoc" series on: May 22, 2009, 07:33:11 AM
I bought Jaws PDF Creator and was going to write a review about it here.
I was impressed - it can handle graphics that others couldnt, creates incredibly small PDF files and claims to be capable of creating PDF's for press/publication.

So I went back to their website and in the intervening week they had released a completely new product called "gDoc Fusion" - this is a "new tool for creating, editing, assembling and merging different types of document" using PDF and XPS formats (is XPS popular?)
If you want to trial it or the creator you download the one exe (over 100MB) and if you purchase, depending on which product you purchase the key will unlock relevant aspects (I havent installed it yet so not 100% sure there)

Here's the page with the details - http://www.globalgraphics.com/en/gdoc/gdoc-fusion
(they also have a product called "gDoc PDF Server")
5250  Main Area and Open Discussion / General Software Discussion / Re: MOGware's FileHamster (Complaint) on: May 22, 2009, 05:33:12 AM
... It is a SQL Server-based software configuration management (SCM) tool with fully integrated version control, bug tracking and build automation.

could you please state your affiliation to said product (naturally you recommend it  - you're paid to)
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