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  • June 18, 2019, 11:40 PM
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Messages - theridgeway [ switch to compact view ]

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It's not my virus software causing my problem. It is to do with when using my browser to undertake a transaction with my bank. The bank's security software will not allow a screenshot unless you give permision. Using SC results in a black screen with crosswires. However if you use the PC keyboard prtscn key that results in the bank's software asking "deny or allow". "allow" results in a SC camera shutter noise and the SC decsion box of what to with the image. Other non-bank websites on Vivaldi, Chrome and now Opera are all accessed normally by SC. Phew! Hope this helps others.

I'll will try that. Thanks to you both.

My browsers are Chrome and Vivaldi. When I click to grab a portion of a website page, I get a black screen but with the cross wires. When I press prtscn on the PC keyboard this makes the clicking camera noise and the decision box comes up for me to choose what to do with the image. Can you help please.

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