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When 40%-Off Your Total Purchase Becomes 0.3%-Off
Posted by Chaim in Uncategorized
I received a “Come Back. We Miss You.” discount coupon from a major technical book publisher. They said that I could get 40% off my total purchase. Great, I thought. They wanted to incent me to buy some books (IOW spend some money with them) that I wouldn’t otherwise have done without the discount coupon. This would have worked, but didn’t.
As many programmers I have two list of books. One is the list of books I want/need. I purchase these books (yes, often with discounts) because I am willing to part with my cash for them. Then there is the second list of books; books that I might like to get, but aren’t will it part with money for because there are other things that would give me better value for my money. However, I can be persuaded to purchase the items on the second list if I get a deeper-than-normal discount. I thought I has received an offer of the latter type. Turns out I was wrong.
Here’s the deal. This publisher sells print and ebook versions of their titles. If you purchase both at the same time, you get a significant discount on the ebook. For example, $44.99 for print, $35.99 for ebook, or buy the $44.99 print version and for $4.50 more, you can get the ebook. Basically add 10% to get the ebook bundled. I put 4 print+ebook bundles in my shopping cart. That totaled $159.46. I expected to be able to use my 40% coupon and get that for $95.68. That’s a great price and would push me to purchase close to $100 worth of merchandise from this vendor that I wouldn’t have otherwise spent.
But that is not the case. Why? When I added the discount code they un-bundled the ebook from the print book. This meant that I got 40% off the non-bundled (i.e. $44.99 + $35.99) price instead of the bundled price ($49.49). This meant that instead of $95.68 my cost would be $158.95. Significantly higher and only 0.3% discount.
I didn’t make the purchase and they lost $95.68 that I was ready to give them.
Am I being greedy? I’d like to hear your thoughts?
I don't remember which version I have. I don't remember when I purchased.
I will pay the $19.95 to get the new version.
I can only feel you yourself knows this isn't kosher.
1) If it is only an UPDATE from 3.0 to 3.1 (which is what a .1 increment is) than I should get it free if I own 3.x. Period. End of sentence. I paid for 3.x. It is mine.
2) If it is a significant investment in resource that you expended for things like cleaning up code, fixing bugs, or adding lots of (albiet necessary) code for small added functionality. That was an investment you made. Don't make me pay for it just to get a .1 increase in functionality.
3) If you made enough changes that it is worth an additional cost, then stand up and call it 4.0 and defend your choice to do so.
As it is now it seems you are too embarassed to call it 4.0 because you know it isn't worthy of that designation, but you did a lot of work and you want more money.
As a software developer myself, I don't care how much time/resources you expended to add funtionality. All I care about is the value to me, as the purchaser. If you hold back functionality in 3.1 and 3.2, etc. for version 4, so be it.
I am very busy, so I hope I have gotten my point across quickly. If you wish to discuss this more, I can write more later.
Either way, good product. Don't use it much, but that is the nature of my work. It is a good tool when I have a problem your tool addresses.
Quoting SweetScape Software <email@example.com>:
> Hello Chaim Krause
> SweetScape is pleased to announce the availability of version 3.1 of
> 010 Editor and we invite you to download it from the following link:
> Version 3.1 adds support for the UTF-8 character set, additional
> preprocessor directives (#define/#ifdef/#ifndef/etc), support
> for unicode strings in templates (wstring/wchar_t), the ability
> to run 010 Editor from the command line without a user interface
> (-noui), support for variable comments, support for arguments to
> structures, plus much more. The full list of changes is
> available on our website:
> UPGRADING AND PRICING
> If you purchased 010 Editor within the last year, you are
> eligible for a free upgrade to version 3.1, but if you purchased
> 010 Editor more than a year ago you will have to purchase an
> upgrade to use the new version. If you do require an upgrade,
> the new version can be used as a 30-day trial to see if you
> would like to upgrade.
> The easiest way to determine if you require an upgrade is to
> click 'Tools > Register' on the 010 Editor main menu.
> If using 010 Editor 3.0, you should see a line near the bottom
> that says 'Support/Maintenance (Free Upgrades) Expires:'. If
> the date listed there is before the official release date
> (February 16th, 2010), you will require an upgrade. Note that
> if you are eligible for a free upgrade, you do not have to
> obtain a new license and your old license will automatically
> work with the new version (yes, it is a smart license).
> To purchase an upgrade costs $39.95 for a commercial license or
> $19.95 for a home/academic license. Multi-user discounts are
> available and purchases can be made from our online store:
> Note that you can only have version 3.1 or 3.0 installed at the
> same time and you can install 3.1 directly over 3.0 (no need
> to uninstall the old version).
Enforcement Manager, Anti-Piracy
Adobe Systems Incorporated
601 Townsend St.
San Francisco, CA 94103
From: Chaim Krause [mailto:firstname.lastname@example.org]
Sent: Friday, February 05, 2010 8:20 AM
Subject: Is learningtoolsoftware.com a legit reseller?
I am wondering if http://learningtoolsoftware.com/ is a legit adobe
reseller? Can you please let me know as I would like to take advantage
of their deep discounts?
Our Company, Authorised Software Reseller, is a fast-growing Corporation, which provides high quality software. Do you need integrated software solution for your convenience of use? Then, choosing our company is a right decision. A lot of completely satisfied customers had already benefited from our software. Thanks to our software, a lot of our customers have met their goals and expectations. The number of completely satisfied customers is growing rapidly day by day.
Our mission is to provide professional software products and services to our clients and club, site, party members. These products will help our customers worldwide to have better design and solutions.
Our team consists of the best developers, analysts and highly qualified programmers. Each of them has a very good experience from 3 to 10 years in this area. They are responsible and diligent, as well as highly interested in the success of the product they’ve created. We use the most modern and appropriate information technologies to transform our inventive ideas into the best solutions for our clients.