Author Topic: Manage the display in the laptop (Read 22,929 times)

Contro · « **on:** October 17, 2020, 02:47 PM »

I am a little in despair with the screen options, the energy options.

So these are my need :
1. In my laptop turn off the display while the download continue. So don't enter in suspension, only turn off the display after a time.
2. Except of course if I am not plug connected to electricity.

At the present moment :
1. I have bad configured something. So the screen never turn off. I usually put in mininum of brillance with the keyboard option . F2 key .
2. I am using an app Radial menu v4 for turning off the display before I leave, but sometimes when I come back the display is on.

I will edit the post in a while after locate the display configuration, and energy configuration options.

Best Regards

attached files about my energy configuration. It express 10 and 15 minutes, but my display never autoturn off...

so i have something disconfigurated sure. In some place I put not to turn off the display ...

Shades · « **Reply #1 on:** October 18, 2020, 05:09 AM »

Likely a piece of software is preventing the screen from your laptop to turn off.

Which software? You could find out by using very short times to turn your screen off and use a process of elimination to find the software causing your problem. Software to watch videos (like Windows media player, PotPlayer, VideoLan etc.) prevent Windows from turning off the screen.

Do you, for example, have software running in the background that moves the mouse. Even though you might not see a mouse cursor on your screen, that does not mean your mouse is not moving by software running in the background. Moving the mouse 1 pixel (at regular short intervals) is already enough to not turn off your screen.

There are more ways to prevent a screen from turning off. If finding the problematic software is too much of a hassle for you, you could consider using a tool to turn off your screen manually. Such software can help you out with the process of elimination, so it is likely a good idea to go out and find/download/install such software. There are quite some freeware tools that can turn off your screen by the touch of a button you configure.

There is also a possibility that there is a hardware device in your laptop that has conflicting power saving settings configured. For that you must open the Windows Device Manager, right-click on devices you see to open its properties. A new screen opens where some (but not all) devices have a tab 'Power Management' (or whatever it is called in Windows using the Spanish language). You could disable this functionality for each available device and see if that fixes your problem. Or at least disable the function 'allow this device to wake up Windows' or whatever it is called in a Spanish Windows.

Personally, I don't know of any software that can pinpoint exactly which (background) process is preventing Windows to turn off the screen, so the process of elimination is the only way out of this dilemma. In my mind at least.

Also, something that can also not be ruled out, is there someone with (remote) access to your laptop? If that is true, there is the possibility that this or these persons have accessed your laptop in your absence. I assume you are the only one with access to your laptop and that you don't allow (remote) access to your laptop by anyone. Assuming too much leads to all kinds of problems, so I tend to not do that too much and ask for as much info beforehand.

Something not possible with all of your previous questions on this forum.

Shades · « **Reply #2 on:** October 18, 2020, 05:25 AM »

Google is my friend:
Open a CMD interface (as administrator), then type:
powercfg -energy -trace
After waiting a minute you should now see an overview of processes that make use of the Windows energy saving functionality. That should give you insight into the problematic software.

You can also open the Windows Event Viewer and filter out all logging except for 'Event Source: Kernel-Power' and 'event ID: 62'. Another way to find out what might cause your problem.

If you feel this type of Windows interface is not your thing, let someone who knows take a look at the events that took place on your laptop.

Contro · « **Reply #3 on:** October 18, 2020, 07:58 AM »

I'll try and comment everything

Contro · « **Reply #4 on:** October 18, 2020, 08:06 AM »

I am sure I am the Administrator !

mrHappy · « **Reply #5 on:** October 18, 2020, 01:50 PM »

run CMD as admin, don't just open it normally
rightclick it then run as admin.

normal open will not work.
elevated CMD will.

Contro · « **Reply #6 on:** October 18, 2020, 04:04 PM »

Running to try.
Best Regards

I opened the cmd.exe as admin and introducing powercfg -energy -trace
gives me the message : No se pudo cargar la biblioteca de Diagnóstico de eficiencia energética (energy.dll).

The above one was in 64 bits
I am trying with the cmd.exe in 32 bits :
Now I obtain :
Habilitando el seguimiento durante 60 segundos...
Observando el comportamiento del sistema...

finally : Seguimiento completo .... and come back to the indicative point.
That's all I can see....

$:-\$

Contro · « **Reply #7 on:** October 18, 2020, 04:22 PM »

Quote from: Shades on October 18, 2020, 05:25 AM

Google is my friend:
Open a CMD interface (as administrator), then type:
powercfg -energy -trace
After waiting a minute you should now see an overview of processes that make use of the Windows energy saving functionality. That should give you insight into the problematic software.

You can also open the Windows Event Viewer and filter out all logging except for 'Event Source: Kernel-Power' and 'event ID: 62'. Another way to find out what might cause your problem.

If you feel this type of Windows interface is not your thing, let someone who knows take a look at the events that took place on your laptop.

First attempt produce no interaction or results. I will try in different moments.

Contro · « **Reply #8 on:** October 18, 2020, 04:28 PM »

can I try in safe mode and see if after 15 minutes the monitor is off ?
Can I try closing residents or opened programs until I detect the conflictive one ?
And the services ?

Contro · « **Reply #9 on:** October 18, 2020, 04:29 PM »

I think one of my programs have the instruction to not allow the turn off of the display or the suspend option.
$:-\$

Contro · « **Reply #10 on:** October 19, 2020, 11:26 AM »

Some app may be sending keystrokes ?. I haven't find yet...

I have configure to turn off the display after a minute, but never happen.

Contro · « **Reply #11 on:** October 19, 2020, 05:25 PM »

I have tried in safe mode with 1 minute to turn off the display but don't obey .
My laptop is a hewlett packard pavilion
Especificaciones del dispositivo
Nombre del dispositivo HP-a04555092c
Procesador Intel(R) CoretTM) ¡7-9750H CPU @
2.60GHz 2.59 GHz
RAM instalada 16,0 GB (13,3 GB usable)
Identificador de dispositivo 216EC2ED-328E-49B0-
ABBA-74FE8DBEE207
Id. del producto
Tipo de sistema Sistema operativo de 64 bits,
procesador basado en x64

Lápiz y entrada táctil

Especificaciones de Windows
Edición Windows 10 Home
Versión 1909
Instalado el 24/12/2019
Versión del sistema operativo 18363.1139

Ath · « **Reply #12 on:** October 19, 2020, 06:15 PM »

Close all active programs, also the ones in the system tray, one by one, and wait after you close one if the screen goes off. That should find you if one of your programs is causing this phenomenon.

Contro · « **Reply #13 on:** October 19, 2020, 08:49 PM »

Quote from: Ath on October 19, 2020, 06:15 PM

Close all active programs, also the ones in the system tray, one by one, and wait after you close one if the screen goes off. That should find you if one of your programs is causing this phenomenon.

In safe mode or in normal mode ?
Note : the display don't go off in safe mode...
Is normal this function don't go in safe mode ?

Ath · « **Reply #14 on:** October 20, 2020, 05:32 AM »

Quote from: Contro on October 19, 2020, 08:49 PM

Note : the display don't go off in safe mode...
Is normal this function don't go in safe mode ?

In safe mode most applications aren't running.

Contro · « **Reply #15 on:** October 20, 2020, 08:02 AM »

Quote from: Ath on October 20, 2020, 05:32 AM

Quote from: Contro on October 19, 2020, 08:49 PM
Note : the display don't go off in safe mode...
Is normal this function don't go in safe mode ?
In safe mode most applications aren't running.

In safe mode in the configuration window appear the time of the display to be turn off : 1 minute.
So my question is in safe mode this configuration is active or not.

Must the display to be turned off in safe mode ?

If not, applying your answer that most applications are not running, mus I continue closing apps and services ?

What happening if not ?

KodeZwerg · « **Reply #16 on:** October 20, 2020, 08:31 AM »

If needed, I could program a Screen-Off-Overrider.
In past I already successful did the counterpart for my own Movie-Player, Screen/Drives/Everything (3 different options from windows) stay endless On however energy is configured.
It would react on mouse/keyboard input and how long to wait after last mouse/key-event...

Problem would be, if another program do the same backwards....

Contro · « **Reply #17 on:** October 20, 2020, 03:19 PM »

I think everyone can try this and comment :

With the laptop connected try to set the suspend mode : NEVER
and Display OFF : 1 minute
Observe the result.

Now set the suspend mode : 5 hours
and Display OFF : 1 minute.

In my case when the suspend mode is never I can't get the display off never, except using external apps like Display turn off from sourceforge or similars. But sometimes fails and when return the monitor is on again. This happen to me with radial menu.
Another option is use a black screenshot....

With uTorrent I had configured to prevent suspension during the downloads.
Can I have this with Firefox ?

I do what Ath recommend me but now I have to reinitiate, so I will see the final results.

Contro · « **Reply #18 on:** October 20, 2020, 08:14 PM »

Quote from: KodeZwerg on October 20, 2020, 08:31 AM

If needed, I could program a Screen-Off-Overrider.
In past I already successful did the counterpart for my own Movie-Player, Screen/Drives/Everything (3 different options from windows) stay endless On however energy is configured.
It would react on mouse/keyboard input and how long to wait after last mouse/key-event...

Problem would be, if another program do the same backwards....

My problem is pretty painful.
Sometimes when closing apps like ATnotes the display off after a minute. But recover again and again and then don't goes off.
In safe mode the display don't goes off.
In normal mode is erratic then.

I need an utility to have a garanty of display off all the time.

Contro · « **Reply #19 on:** October 20, 2020, 08:15 PM »

An utility to override the windows system display off and get real display off when inactivity

Contro · « **Reply #20 on:** October 20, 2020, 08:17 PM »

Note : I have tried in other forums too.

In microsoft tell me to the BIOS
In HP no answer.
In some other forums enigmatic answers or erratic measures to be taken.

The closing of the apps don't give me result in normal mode. The only thing I haven't tried is closing services...

4wd · « **Reply #21 on:** October 20, 2020, 09:44 PM »

Try this:

Set the screen timeout to a minute,
Reboot and wait a few minutes to see if the display turns off,
If it doesn't, enter 'powercfg -requests' in an admin CLI.

What does it say?

Contro · « **Reply #22 on:** October 20, 2020, 10:39 PM »

I put a screenshot with the result :

4wd · « **Reply #23 on:** October 20, 2020, 11:33 PM »

It would seem to indicate that Windows itself is the problem, no software has made any requests to keep the system awake or the display on, (if the output is to be believed).

Try again but wait for a longer period, say an hour or two.

There's always the option to try an In-place Upgrade as a last resort.

Contro · « **Reply #24 on:** October 22, 2020, 11:53 PM »

Quote from: 4wd on October 20, 2020, 11:33 PM

It would seem to indicate that Windows itself is the problem, no software has made any requests to keep the system awake or the display on, (if the output is to be believed).

Try again but wait for a longer period, say an hour or two.

There's always the option to try an In-place Upgrade as a last resort.

I have no idea.
Applying the method of closing applications initially point to atnotes.exe

but after continues with the problem.

I also don't understand why we can't do the proofs in safe mode.
Even in safe mode the display off fails...